Rosemount Palace

Very Poor
Traveller Type: Business Traveler
  : Cozy
  : The lady in the reception treated me very rudely.

Very Poor
Traveller Type: Traveling as Couple
  : Nothing
  : The room was not worth the price at all. Cold air coming in through the windows. They mixed water with the shampoo, and shower gel, in the shampoo bottles. Not a clear entrance of how to enter the building.

Pleasant
Traveller Type: Business Traveler
  : Comfortable bed
  : Very dated, tired.

Very Poor
Traveller Type: Traveling as Couple
  : Being in Aberdeen - it's a great city. The Rosemount Palace was a disaster. Not only are all the points below, in the 'what didn't you like' section accurate and entirely true, every single one of the points in their response is innacurate. They are now refusing to discuss this further and don't seem to be concerned by my repeated point that I have proof of every section in my review. Rosemount Palace - if you continue to ignore my requests for your response to be removed, and an apology isn't given to myself for clear defamation of character, I shall begin proceedings through which each and every one of my points, and yours, will be picked through and evaluated by a third party. It is not a threat, but when the proof is aired, I will be due recompense. Please act on this immediately. Thank you.
  : Lack of breakfast (I should have been made aware of that), no remote control, second tv not working and not even attached, creaking floor and ultra-thin walls. Unpleasant stay. A bad feeling from the very beginning when we were told, in no uncertain terms, that we CAN NOT PARK THERE, in the area I have parked on my two previous stays to Rosemount Palace. As it turned out, this was wrong and there was no problem with leaving the car there, though the ground was utterly strewn with rubbish and very unpleasant to view out of the window. Paper-thin walls meant hearing not only our neighbour's delightful bathroom antics, but being awoken by him on the phone at 4am. The unpleasant stains on the carpet, splatter marks on the bathroom walls, bizarre bath and shower hot water switching itself off after 30 seconds, rubbish strewn outside, dirty shower window, lack of understanding from the staff. My wife left after the first night, very unimpressed. I was told members of staff tried to knock on my door and phone the room - all while I was in the room - and there honestly was no contact. Before leaving, it turned out to be my responsibility to tell them what the problems were with the room. I can't believe I paid over 300 for the privilege of letting them know about their own very obvious issues, that they should have worked out for themselves before inviting anyone to stay. Cuts, marks, scars on the walls, dirt on the shower window, impossible to have a bath due to the odd water system which was occasional and very noisy. I really do wish the owners and staff all the best wishes, but advise anyone looking for a short break in beautiful Aberdeen to DEFINITELY NOT STAY HERE. Thanks.I have been in touch with the Rosemount Palace regarding thier response to my review. Each and every one of their points is incorrect... It's hard to imagine a more-fabricated response. I would NOT have written my review were it not accurate.

Fair
Traveller Type: Business Traveler
  : not the best
  : not the best

Poor
Traveller Type:

Good
Traveller Type: Business Traveler

Poor
Traveller Type: Business Traveler
  : No breakfast
  : No obvious signage to say Rosemout Palace , only found out after searching Watchtower leaflets left at desk , I seemed to be the only guest , my car was the only car in car park . No hot water at sink although switched on , shower tray dirty, room furniture very poor quality a mixture of second hand office and broken table , terrible for money paid.

Poor
Traveller Type: Traveling as Couple
  : Bed was clean & comfortable, good shower Good location near to several bus routes Parking was spacious and secure
  : Despite being a B&B, this establishment is NOT currently serving any kind of breakfast. When I complained that we had paid for this, I was told the phrase There is no meal option with this room meant no breakfast. In my experience this refers to lunch/dinner not being available. The room was poorly insulated & noise from above & traffic made it difficult to sleep. No hand wash or hand towels were provided (unless we were meant to use the bodywash, which was not anti-bacterial). The towel rail was also missing.

Wonderful
Traveller Type: Traveling as Couple
  : The management staff were awesome. Grace was very much supportive. She gave me excellent reception. She was my GPS in Aberdeen. Thank you, Grace.
  : My bed and television. They were too small.