Sleep Inn & Suites University

Fair
Traveller Type: with friends
  : The breakfast was good, and the staff were friendly. It was clean and modern and the location was good.
  : We arrived late, but unfortunately had no hot water to shower & no air conditioning, so it got hot in the room.

Pleasant
Traveller Type: young couple
  : Location.Front staff was courteous.
  : Inexplicably, we got a knock in the door at 9am from housekeeping. Then again about 20 minutes later from housekeeping. We were under the impression that checkout was at 11:00. No idea why the early door knocks when we were trying to sleep. Also, the housekeeping staff could be heard yelling to one another down the hallways.On another note, we went to breakfast at 9:30. There was next to no food and no one around. Then the worker showed up and told us that she ‘doesn’t like to put more food out this late, because it just goes to waste’. It was only 9:30. Breakfast lasted until 10:00. That seems unacceptable to me. Then I mentioned to her (as she was sitting at the table. Ext to us scrolling on her phone) that there was no milk, and she said she would get me more, but never got up and never looked up from her phone. Then about 10 minutes later a family came in and was trying to get cereal and realized that there was no milk. She then reluctantly got up and went to the back and brought out milk, and looked over at me and asked, “oh….did you still need milk?” I told her Nevermind. The little food that was there was very subpar. The waffle batter was so thin, you couldn’t make a waffle. There were no eggs, the 4 sausage patties were sitting in a pool of grease and the biscuits were ice cold (and there was no microwave to warm them up). It was the worst ‘free’ breakfast we have ever had.

Good
Traveller Type: young couple
  : Breakfast was great, location was close to event that I was going to.
  : Bathrooms could’ve been cleaned a little bit better smell was a urinal need to be sanitized and deodorized more.

Wonderful
Traveller Type: family with young children
  : Location and the facility
  : The floor was not clean.

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : The rooms we spacious and quiet.
  : The door was very hard to open and close without a lot of force. You had to check and recheck that it was properly closed and latch was locked. It was incredibly noisey each time entering and exiting the room.

Very Good
Traveller Type: solo traveller
  : I live 30 miles away and had a 5:30 AM surgery appt. So decided to drive in and stay in Abilene instead of driving in the dark morning hours. My main purposes for choosing this hotel were proximity to hospital, price, and good reviews. All these expectations were met. Very easy drive to the hospital. Very comfortable room. No outside noise. If I ever needed to be in Abilene again overnight I'd stay here. I'd recommend it to company I might have. I left before breakfast was serving so can't speak to that but it looked like a nice eating area and the counter looked like it was more than dougnuts being served.
  : This is not the Hilton and you don't pay the price of the HIlton which was about 50% more expensive. It's an older hotel which can be seen when looking at the woodwork. But it doesn't feel old. Bedding is great, bathroom was spacious and clean. For my needs the Hilton wasn't worth the increased cost. The Hampton Inn and some other more expensive hotels were across the hwy from this, same off ramp. I think this place is best value.

Very Good
Traveller Type: with friends

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children
  : The staff is so nice.
  : Bed was a little soft for my liking