Cityhotel Ahlen Garni

Policies

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 16 years old stay for € 33 per person per night when using an existing bed.
People 2 years old and over stay for € 33 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform Cityhotel Ahlen Garni in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
If you arrive after 18:00, you can use the check-in machine. Guests who wish to access this machine must have their reservation confirmed by a valid credit card.Please contact Cityhotel Ahlen Garni in advance for the password.

Guests are free to check out before reception opens provided they have settled their bill by the previous evening.

Please note that guests arriving at the weekend must contact the property 5 minutes before they arrive.

Please note that a wake-up call is only available from Monday to Friday, between the hours of 06:00 and 10:00. An alarm clock is also available from reception.

Please note that extra beds and cots are not available in all rooms.

If travelling with children please inform the property of their ages in advance. Contact details can be found on your confirmation.