Santa Eulalia Hotel & Spa

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : The hotel is placed in a fantastic location, not to far from the local supermarket, restaurants and within 15/20 minutes walk to the beach.The hotel reception is spacious and welcoming, the bar staff are polite and friendly and are on hand ready to serve at the drop of a hat and always with a smile on their face!!The reception staff were helpful and available at all times to sort out issues and to answer all queries raised.The room was spacious and the air con unit was fantastic with no issues and did the job!!The view from the room being on the 3rd floor was good and could see the sea, town etc, beautiful on a night if you fancied sitting out on the balcony!
  : The facilities such as the pool area, are really small and the sun lounges practically touch each other around the pool with little to next to no room to move them, making it feel like youre on top of each other.I wouldnt pay additional for any of the spa facilities, to be honest with the price you pay for the stay, these should be included in the hotel price and not additional, this was a common discussion amongst visitors staying during our stay.The hotel rooms are dated and are in need of a revamp, things such as old dirty curtains, loose door handles, paint peeling off the walls. The shower and the air vent needed a deep cleanse as they were filthy and covered in grimeThere is a foul rotten smell which fills the room due to the sewage pipes which you smell throughout your stay and at random times this is not an exaggeration something to consider when choosing to stay here.The hotel cleaning times are random, can be early morning, late morning, afternoon, or not at all resulting in the room being having to be cleaned the following day if lucky.As nice as the cleaners were lets not be distracted from the task at handcleaning the room wasnt cleaned properly when we arrived the room was supposedly cleaned but there was hairs on the headboard and on the bed from the previous stay!There were a lot of ants appearing from all over the place and even after cleaners had been in and mopped the floor they were still crawling everywhere!! Really disappointing, this maybe due to there not being enough cleaners employed and their rushing to get the rooms done rather than spend the required time cleaning the roomThere was no mention of a deposit needing to be paid on arrival at the hotel which was an unexpected surprise and i even checked the booking details numerous times and there was no mention of a deposit needing to be paid which was annoying!

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Hotel was clean with great staff pool and service.
  : One or two items in the room could be updated . Ge bottom tray on fridge broke and sliding door on wardrobe not working properly, but these are minor

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple
  : Location was excellent and staff very accommodating.
  : Gym did not open early enough and the spa facilities such as steam and sauna charged st an additional cost Euro 7.50 per day!!

Wonderful
Traveller Type: Family with Young Children
  : Great breakfast, very nice pool area. Good location and pleasant staff. Plenty of parking.
  : It could take up to a minute to get into the room as the door lock was faulty.The receptionist said the key card was working fine which was true, it was the door lock that was faulty. Small thing really, I'm sure if I pressed them it would have been looked after.

Wonderful
Traveller Type: Traveling as Couple