APCOSTAS - Complejo Al Andalus

Good
Traveller Type: Family with Young Children
  : The bed was very comfortable and the garden patio was sheltered and perfect for winter sun.The garden was also perfect for storing our electric bikes the size of the apartment and the cleanliness was very good we would return
  : The settee was the most uncomfortable thing I have ever sat on.The bathroom and kitchen units were very old but we're clean and servicableThere were no wine glasses bottle opener or cork screw no mugs for coffee or kettle however this is an English complaint it would proberbly not bother most peopleAlso there is Internet but it is very slow and frequently drops out.We were never given any check out details and no one arrived to check us out (we did text the contact number but did not get a reply until after we had left the reply was that his colleagues should have contacted us as he was away! ) we read the electric meter our selves and left the details with the key in the letterbox of the office.3 days later we have had the bond less the electric cost put back in our bank so that is an excellent recovery of the checkout service

Very Good
Traveller Type: Solo Traveler

Good
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple
  : Not much
  : Was in need of refurbishment. Nothing was provided apart from a toilet paper. Cooking facilities very sparse, nothing provided to make use of the microwave. Im glad we didnt fly to property. Please ensure you read the small print before booking. Ive seen better equipped garden sheds.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Solo Traveler
  : Great location. Everything is within walking distance. The staff were very nice and helpful. Lovely view.
  : The internet can be slow at times but on the balcony I was able to download whatever I wanted to watch. So, not really an issue for me.

Good
Traveller Type: Family with Young Children
  : The price, at least for my apartment in October, was very low, significantly lower than any other alternative in the region. The place is a relatively big closed complex of luxury-looking beautiful white buildings. The property has a pool (judging from the satellite images from Google, this is probably the biggest pool in the area). The pool is divided into three sections to be suitable for all ages. Access to the pool is free for all residents of the complex at any time. The water is clean. I don't care about the pool, but my daughter was super happy. A few minutes walk to a Consum that has everything you need. 10-15 minutes walk to the beach.
  : I had a great stay, I would book again for the price I paid, but potential clients should know a few things:First - read very carefully the description in Booking.com, scroll to the very end, after the reviews section, till the additional information. After booking (and the booking was non-refundable) I got a "surprise" message, that my room does not include towels, electricity will be paid separately, air conditioner is 10 eur/day (but the description of the room on Booking.com clearly states that towels and air conditioner are included). Then I wrote several messages to the property via the Booking.com app, and never got any response. On arrival, it appeared they never got my messages written in English, only the last one written in Spanish (the owner showed me his booking.com app). So, read the description carefully, and be aware of possible technical issues with booking.com messenger, better call the property. Here comes another potential issue for some - owners don't speak English. At arrival owner used Google Translate, plus I speak Spanish a bit, so no problem. But if you have to call then good luck!On inside property does not look as luxurious as from the outside. Renovation was done a long time ago. Sings of moisture damage and stains on the walls here and there. Then prepare that there is no toilet paper, no soap, no shampoo, no washing powder, no dishwashing liquid, no sponge for dishwashing, no salt, no sugar. No electric kettle. The toilet flush worked with some troubles. WiFi is very poor.The last thing - walls are very thin, you hear all the neighbors around you! And this place is pet friendly, so every second visitor had dogs. So dogs were barking, babies were crying, drunk people were having fun, and you hear everything very very well. Earplugs are a must!But again - overall I am happy about my stay and would book again if the price is as good.

Very Good
Traveller Type: Solo Traveler
  : The complex is lovely, nice pools well maintained. I had a top floor apartment, which I like, great views on 3 sides. The apartment had pretty much everything I needed.I had a couple of issues, but they were dealt with quickly and efficiently by Santi and his wife. Thank you.The apartment isn't modern, but it is homely, perfectly usable, and kept clean. It is close to the Consum supermarket and a few minutes walk to the beach. I will definitely stay again.
  : There are no loungers by the pool, it would be nice if the apartment had some to take down.There was no kettle, would be a very useful addition.I'm not a fan of having to pay for electric on top of my accommodation cost, but for 6 days it was less than 10. I had booked for 7 but only stayed 6, but was still charged for electric.

Pleasant
Traveller Type: Solo Traveler
  : There was a lovely swimming pool - which was open twice daily. Some places close pools in October, so this was a bonus. The apartment was clean and spacious for one person (although I think it was one advertised as being for 2-4 adults). With 4 adults it would have been a bit cramped.
  : The reception was not staffed during the hours it says it opens. When I arrived it took over half an hour to get hold of someone to open the locked gate and let me through to "reception" to complete paperwork and be given the keys to the property. On two other occasions, when I needed to contact staff due to issues in the apartment, reception was locked during opening hours. Once I just gave up. The second time I stayed in the apartment, instead of going down to the beach, so that I could keep checking reception - and finally, I managed to catch the man as he was helping someone else.Although these are tourist apartments the staff don't speak a word of English, so I would say only stay here if your Spanish is good enough to be able to discuss any issues over the phone.My apartment looked straight onto a road (which was a bus route, and one of the main roads to the beach) so it wasn't somewhere quiet to sit out and you couldn't sunbathe on the patio unless you don't mind drivers looking at you.Perhaps my expectations were too high, but there were not even basic items provided (other than 2 tiny rolls of toilet paper). There was no cloth to clean kitchen surfaces, no sponge or brush for washing dishes, no washing-up liquid, no tea-towel, no soap in the bathroom, no kettle! There was a washing machine but no line or airer to dry the clothes on.There are LOTS of hidden costs. You have to pay a premium for being in a ground floor apartment, or a first floor apartment (but you can't choose which one you are given!); you have to pay for electricity used; if you want heating or air-conditioning it's an extra cost; there was some extra cost of 55 Euros which I still don't know what it was for!!

Very Good
Traveller Type: Family with Young Children
  : Nice clean apartments. Owner Santi is really helpful and anwsers your questions really fast even that you dont speak same language (via translaton) Everything there is a little bit old but still works. Nothing to complain