Quality Inn Alexander City

Pleasant
Traveller Type: family with young children
  : Good value, and had a waffle maker and hot breakfast. Right off the high way. Morning desk lady was very nice . Shower was good.
  : I was put in a smoking room even though I did not want one because there was no vacancy, though I booked ahead of time. I just figured this was a miscommunication. But the stairs and hall smelled so bad. Overwhelming air freshener and smoke smell. Even the lumpy pillows smelled of smoke. That was a rough one

Good
Traveller Type: young couple
  : Very good

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children
  : Price, location was OK but a little further than I’d like to have traveled to my destination daily. Staff was extremely pleasant and helpful
  : No elevator, had to lug everything up the stairs

Wonderful
Traveller Type: family with young children
  : Cleanliness & Friendliness
  : Small outdated tv in room

Very Good
Traveller Type: young couple
  : The only complaint I have was house keeping should do a better job with the vacuum cleaner. Seems they just hit the middle and let the rest go. Under the chair, in corners , around the walls , which were very noticeable very nasty looking. Other than that, beds comfortable, AC was spot on and very quiet. Staff was fantastic I would stay there again for sure.

Fair
Traveller Type: family with young children
  : Good location, reasonable rates
  : Carpet was nasty needs cleaning and updated. The pool looked nice but small and too crowded.

Disappointing
Traveller Type: family with young children
  : The staff was okay, except it was kinda awkward how the guy that seemingly work there along with the girl that assisted me, was at the desk eating and just staring and watching during the whole check in process. Outside of that, the girl that actually assisted me was nice. The check process was a little quick since I pre booked through a third party
  : When a place starts out by making you aware, "There is no elevator" then waits for yoyr reactionand asks if you still want to proceed...this is a red flag! The room was musty and moldy. Smelled like it was coming from the A/C.Triggered one of my kids asthma and my allergies. My throat felt as if it was closing and nose was runny and sneezing. It was not clean as it could have been. Bathroom had hair on the floor around and on the toilet, near the bath tub and traces within. BOTH mattresses were horribly stained, the wall looked to have blood splashes, pillow cases were dingy, the fridge was dirty with mold, the microwave had rust and was stained. Dressers drawers stained The carpet felt sticky throughout (with shoes on), and the corners and along the sides of the walls and baseboards were not clean or vacuum. At the front desk, the sign with the hours was stained and the vent right above was rusty. Now sure how breakfast was because we felt so dirty, we left as soon as we saw daylight from being so sick, disgusted, feeling cringy, dirty and really disappointed. The lobby pictures can fool you compared to what you really see. I'm sure breakfast may have tasted good though. There was a middle age lady that looked to have prepared it and may know her way around a stove well. She seemed nice also. Kudos to her. Overall I'd say this place is a sorta decent version of a "MOTEL". I was so disappointed and felt really dirty just being in the room alone just from the moldy air and dirty floor. I have more pictures but not able to add them. I definitely would like a refund

Fair
Traveller Type: family with young children
  : Sheets and room was dirty.

Good
Traveller Type: family with young children