Residence Inn Alexandria Old Town/Duke Street

Wonderful
Traveller Type: family with young children
  : Great location and convenient parking. Staff is very friendly.

Wonderful
Traveller Type: family with young children
  : I was surprised I was not expecting the amount of food they had. It was good
  : Nothing

Fair
Traveller Type: family with young children
  : I like that the property was by a cvs, whole food store and other places.
  : I didn’t like that parking was $40 a day.

Good
Traveller Type: family with young children
  : Staff was excellentClean
  : Internet was lousy. Could not check emails or surf to find out about local things to do.But they wanted to charge me $4.95 for a “faster” internet after charging me $249 per night. Also I left early, around 5:00 pm, on second day and they told me I would have to pay for the night. I said fine. But they actually called me later to verify thst I was not coming back because they wanted to rent the room for the night but did not give me credit for the room.

Pleasant
Traveller Type: family with young children
  : room was confortable and relatively quiet. it was clean and everything except the free internet service worked.
  : we paid $250 which is way too much for such room and facilities. Internet never worked, only in the lobby. breakfast was alright.

Very Good
Traveller Type: solo traveller
  : Roomy room. quiet. very nice staff especially the breakfast staff. Good location
  : Room could have been cleaner. I did not understand the dish cleaning system. I only used two dishes - a bowl and a glass. Was I suppose to run a wash in the dishwasher? I did not like the price of the "market" items - $10-12 for a beer? $6 for water. Better to lower the price, and sell more items, and offer a real service. I saw from my visa statement that the hotel put a $50 charge on my room as a security deposit. Never had this done before and it was also not explained to me.

Disappointing
Traveller Type: review category business travellers
  : The rooms are spacious, the bed was comfortable. A supermarket is close by. The staff is friendly and in particular the janitor who has to fix all the negligences of the hotel management was fantastic at all times. The gym rooms have standard equipment which in my case was absolutely okay.
  : The first room, the hotel team assigned was next to a construction site, in the second room after I changed, the phone was not working and the toilet was clogged.All rooms have carpets in a design and colour that in 2005 could have been bright, or they were designed and coloured in a way that you would not see it even if you made an oil change on the carpet. Mineral water was not complementary, but sets you back 6 USD for a medium bottle. If you think this is a rip off, try to buy beer or wine downstairs.Free WiFi in the corridor section where I was was terrible (why would a hotel have zones of crappy and better reception of WiFi? are the room prices different?). Almost no signal and on top bandwith of the free WiFi is stark limited. In 2024, fibre optics and 5G are conquering the world, in this hotel you have to pay to have a bandwith for a decent voice call! The breakfast is limited to everything that makes your cardiologist a rich man. If you can, have your breakfast elsewhere and save the extra money.

Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple