Hotel Acosta Centro

Disappointing
Traveller Type: Business Traveler
  : comfortable bed. great shower
  : terrible food option. No coffee facilities in room. Big function place!

Good
Traveller Type: Traveling as Couple
  : Location was perfect and easy access and parking. Staff, with one exception, were so friendly. Room well appointed and very well adapted for wheelchair us so we stayed an extra day.
  : Breakfast was limited and no choice available - set menu only. one male staff member in cafeteria had to be ordered to let us have breakfast near the end of the serving period (20 mins before deadline)

Good
Traveller Type: Business Traveler

Poor
Traveller Type: Traveling as Couple
  : Price was ok if the pool was usable
  : Pool was dirty and wasn't very clean to 4 star standard so wasn't actually worth the price

Pleasant
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Business Traveler

Disappointing
Traveller Type: Solo Traveler
  : The hotel is convenient to the centre of town.
  : The room had no mini bar, as advertised. It had an empty fridge without even a complimentary bottle of water. There are not even basic tea and coffee making facilities in the room. The room I had was overlooking the football stadium next door. Fortunately for me there were no games on when I stayed. Hopefully, there will not be any when I return next week. I would like to cancel the booking but I can't.The hotel falls quite some way short of being 4*.

Poor
Traveller Type: Solo Traveler
  : There was no air conditioning working in any of the rooms. According to the staff, the air conditioning does not work in any of the rooms during the winter months. Noticeably, however, it does work in the lobby and hallways. The hotel advertised that it has A/C.The room was unbearably hot and I could not sleep at all, throughout the night. In order to get any cool air into the room, I had to have the window fully open and the door to the hallway wedged open with my boot. The window shutter was broken and closed. The maintenance man took two hours arrive, by which time I had repaired it myself, because I needed to open the window to get some cool air into the room.The room had no blackout curtains, only nets. So, the room was illuminated by the lights outside, all night. The hotel advertised that the room have a mini-bar. They do not. There is an empty fridge. The manager indicated to me that the "mini-bar" is downstairs at reception.The TV only had Spanish language channels.I complained to the manager on departure and asked for a refund because I had not received the services I had paid for. She refused and to date, one week later, I have not received any acknowledgement from the hotel company.