TownePlace Suites by Marriott Atlanta Alpharetta

Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: review category business travellers
  : Fish smell (and other bad smells) in hallway of the building.Walls seemed to not keep sound from other rooms out - could hear entire conversations. Booked with company travel app, front desk did not have record of payment by my company, had to call travel app company to resolve.

Very Poor
Traveller Type: group
  : Nothing.
  : Upon arrival the door was open, not locked. We walked in and there was a huge air purifier in the room, the room smelled awful, the room felt very damp and moist our entire stay. The windows were propped open with the salt and pepper shakers. The bed was not comfortable at all. This room was not worth the over $100 I paid for the single night. Very disappointing.

Wonderful
Traveller Type: solo traveller
  : cleanliness, key card entry to the buildings, customers stayed in their suites, low noise level in the suites, kitchen appliances and utensils including oven.
  : Manager Gwen was rude, combative and condescending. Horrible person to talk to as well as the night shift person

Fair
Traveller Type: young couple

Very Good
Traveller Type: young couple
  : Location, and the staff was amazing. It's an older property but I always appreciate a bathtub over a shower
  : The tv didn't work but the desk agent came and tried to fix it, ultimately providing Marriott points instead as he could not fix it

Disappointing
Traveller Type: solo traveller
  : I liked the kitchenette and full-size appliances. Good location close to Northpoint Mall, Avalon, restaurants and shopping.
  : This location was disappointing compared to other Marriott and TownePlace Suites I stayed at in the past. The hotel looks very old and dated inside and out. There is a strong constant odor in the hallways and my room. The carpets are old, dirty and worn, and need to be replaced. The TV in the room was very small and old, from the year 2011. The tv was in an odd location in the room. Breakfast needs to be greatly improved. One morning there were barely any eggs and they were old and hard. Another time they ran out of sausages, eggs, and cream cheese for bagels, and was not replenished. The bed made noise and was very lumpy and close to the floor, and very uncomfortable. The walls are super thin, I heard other guests talking, and another guest snoring every night which kept waking me up! I would not stay at this location again.

Very Poor
Traveller Type: solo traveller
  : The cost per night was reasonable. However, I think I would rather pay more for a clean, safe place to stay in the future. I really liked the location and being so close to an extremely nice walking trail.
  : Breakfast was absolutely awful! Scrambled eggs had no flavor and were cold. Coffee was mediocre. Sausage patties were hard as a rock, overcooked, and cold.My room was never cleaned on my last day of stay. I was given only one washcloth on the second day of stay. When, I came back to my room on the third day, I found where a glass picture frame hanging over the couch had fallen and the glass was shattered. I picked up the glass, and placed on kitchen counter. The next morning I told a staff member about this. He told me that they would clean up the broken glass and replace the picture. However, they did not. All they did was remove the picture frame. Broken glass was still lying on kitchen counter the day I checked out. Upon arriving, I noticed that flooring around the bath tub was rotten. And I think that the flooring underneath bath tub is rotten as well. Lighting in bathroom was atrocious. And the air conditioner needs to be replaced. Very loud and did not cool very well.

Very Poor
Traveller Type: Group Traveler
  : The location was within walking distance to Ameris which was helpful and there was ample parking.
  : We were supposed to have 2 queen beds and they gave us a room with one queen bed and a very small pull-out loveseat that was incredibly uncomfortable. The hotel had weird smells and looked like it needed updating. Very disappointed.

Very Good
Traveller Type:
  : Great value, comfortable room, and great breakfast, too!
  : Shower seat could have been cleaner.