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Family Hotel Serena

Via Crosare 15, Andalo, 38010, Italy

Book For Tonight From $85.0

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Family Hotel Serena - Andalo

A typical mountain building the Serena is near the centre of Andalo 300 metres from the Paganella ski slopes. It offers a spa and rooms with views of the Dolomites and free Wi-Fi. The restaurant of Serena Hotel offers a choice of 3 different menus with vegetarian options and typical specialities.

Gala dinners are served weekly. The spa of this superior 3-star hotel includes a sauna and Turkish bath. Massages and treatments can be booked.

All rooms feature an LCD TV and a private bathroom. Breakfast is an abundant buffet with pastries cakes and cold cuts.

Rooms Types

Single Room

Type: Single

Room Size: 15 m²

Bed: 1 single bed

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Budget Double or Twin Room

Type: Twin/Double

Room Size: 17 m²

Bed: 1 large double bed / 2 single beds

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Budget Double Room

Type: Double

Room Size: 18 m²

Bed: 1 large double bed

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Deluxe Double Room with Balcony

Type: Double

Room Size: 21 m²

Bed: 1 large double bed

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Deluxe Room

Type: Double

Room Size: 20 m²

Bed: 1 large double bed

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Highlights

Great food & dining

Great Breakfast

Great for activities

Located in heart of Andalo

Excellent room comfort & quality

Facilities

Activities

✔ Ski Storage
✔ Skiing
✔ Ski Rental On Site
✔ Walking Tours
✔ Happy Hour
✔ Ski School
✔ Ski Pass Vendor
✔ Bike Tours
✔ Ping-pong
✔ Live Music/Performance
✔ Cycling

Business Facilities

✔ Fax/Photocopying

Cleaning Services

✔ Daily Housekeeping
✔ Laundry
✔ Ironing Service

Cleanliness & disinfection

✔ Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
✔ Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
✔ Guest Accommodation Disinfected Between Stays
✔ Use Of Cleaning Chemicals That Are Effective Against Coronavirus
✔ Guest Accommodation Sealed After Cleaning

Common Areas

✔ Garden
✔ Shared Lounge/TV Area
✔ Terrace
✔ Sun Deck
✔ Library
✔ Game Room

Entertainment & Family Services

✔ Evening Entertainment
✔ Babysitting/Child Services
✔ Books, DVDs, Music For Children
✔ Baby Safety Gates
✔ Playground
✔ Indoor Play Area
✔ Children Television Networks
✔ Entertainment Staff
✔ Kids' Club
✔ Board Games/Puzzles
✔ Outdoor Play Equipment For Kids

Food & Drink

✔ Restaurant
✔ Bar
✔ Breakfast In The Room
✔ Kid-friendly Buffet
✔ Packed Lunches
✔ Room Service
✔ Kids' Meals
✔ Special Diet Meals (on Request)

Food & drink safety

✔ Physical Distancing In Dining Areas
✔ Food Can Be Delivered To Guest Accommodation
✔ All Plates, Cutlery, Glasses, And Other Tableware Sanitized

Front Desk Services

✔ Tour Desk
✔ Concierge
✔ Invoice Provided
✔ Baggage Storage
✔ Newspapers
✔ Private Check-in/out
✔ Express Check-in/out

General

✔ Private Parking
✔ Pet Friendly
✔ WiFi In All Areas
✔ Parking
✔ Parking On Site
✔ Free Parking

Miscellaneous

✔ Air Conditioning
✔ Soundproof Rooms
✔ Family Rooms
✔ Elevator
✔ Heating
✔ Hypoallergenic Room Available
✔ Non-smoking Rooms
✔ Smoke-free Property
✔ Facilities For Disabled Guests

Physical distancing

✔ Physical Distancing Rules Followed
✔ Contactless Check-in/out
✔ Mobile App For Room Service
✔ Cashless Payment Available
✔ Screens Or Physical Barriers Between Staff And Guests In Appropriate Areas

Pool and Spa

✔ Indoor Pool
✔ Shallow End
✔ Turkish/Steam Bath
✔ Sauna
✔ Swimming Pool
✔ Heated Pool
✔ Pool Cover
✔ Spa
✔ Indoor Pool (seasonal)
✔ Pool/Beach Towels
✔ Massage
✔ Hot Tub/Jacuzzi

Safety & security

✔ Fire Extinguishers
✔ Safe
✔ 24-hour Security
✔ CCTV In Common Areas
✔ Security Alarm
✔ CCTV Outside Property
✔ Smoke Alarms

Safety features

✔ Face Masks For Guests Available
✔ Shared Stationery (e.g. Printed Menus, Magazines, Pens, Paper) Removed
✔ First Aid Kits Available
✔ Access To Healthcare Professionals
✔ Hand Sanitizer In Guest Accommodation And Common Areas
✔ Thermometers For Guests Provided By Property
✔ Staff Follow All Safety Protocols As Directed By Local Authorities
✔ Process In Place To Check Health Of Guests

Services

✔ Internet
✔ Free WiFi
✔ WiFi

Property Surroundings
Via Crosare 15, Andalo, 38010, Italy

Famous

Closest Airports

Policies

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed.
Children up to and including 2 years old stay for € 18 per person per night when using an available cot.
Children up to and including 12 years old stay for € 18 per person per night when using an existing bed.
Children up to and including 16 years old stay for € 18 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important Information

Family Hotel Serena FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 14:30 and check-out can be done until 10:00.

What are some popular tourists attractions nearby Family Hotel Serena - Andalo? Interesting place to explore in close proximity to the Hotel are Andalo-Doss Pel, Laget - Doss, Laghet - Prati di Gaggia, Rindole-Dos de Leva, Prati di Gaggia - Paganella 2 and others.

What amenities/facilities are offered for guests at this hotel? The Hotel offers Breakfast in the room, Parking, Parking on site, Free parking, Swimming pool, Hot tub/Jacuzzi.

What eating options are available at the property? Guests can enjoy Restaurant, Bar, Breakfast in the room, Kid-friendly buffet, Packed lunches, Room service, Kids' meals, Special diet meals (on request).

Does the Hotel - Family Hotel Serena have on-site parking facility? Yes, Parking, Free parking facility available on-site.

Can we bring pets at the hotel? Yes, Pet friendly, but it's always best to call ahead to confirm.

Do the hotel offers any business services? Yes, hotel offers Fax/Photocopying.