Fairfield Inn & Suites by Marriott Anderson Clemson

Wonderful
Traveller Type: young couple

Fair
Traveller Type: family with young children
  : Breakfast on Friday was excellent. We really enjoyed it. They had fresh fruit and they had ham and cheese croissants. The next day on Saturday morning, the breakfast went downhill considerably. The oatmeal was very runny. There was no fresh fruit. There were no bananas, and there was no signature breakfast item like the previous days, ham and cheese croissant. The pool was very nice. Each seat should’ve had cushions and it though I did not see any cookies or waters or snacks left out not sure if those were supposed to be there or not.
  : When we arrived at the hotel on Friday, it was not a parent who was supposed to even check us in or where the check-in was located. The man did not say hello. He simply said we’re under renovations and we’ve been under renovation since November. There were three workmen trying to install a desk cabinet area, and on the other side was an area with a computer. A woman came in and out two or three times and with each we ask are you supposed to be helping us check in. The man after asking 3 to 4 times finally said he would check us in in a minute. We probably waited about 20 minutes before he would even look at us or speak to us. It was a very disappointing start to the stay. He was extremely unfriendly. After we checked our things out and came back out they were gluing carpeting. Very very high toxic glue smell. They are in the lobby. See my above notes for the breakfast. First day was great. Second day was not great at all. The room had a lot of mishmash Colors. Nothing matched. The bed was fine though it was clean. We were glad to see a refrigerator in there and wish her microwave had been included. The pool was nice. Could’ve had cushions around the pool, though there were some a few cushions. Our main problem was the way that the staff for checking and treated us unbelievable, customer service, and unacceptable.

Fair
Traveller Type: family with young children
  : breakfast not better then anywhere else. Standard American Diet.
  : Cleanliness, started with the dirty rug in the lobby and in the room.

Fair
Traveller Type: family with young children

Pleasant
Traveller Type: review category business travellers
  : The staff was friendly and helpful. The room was clean and comfortable. The location was nice as it was right off the freeway.
  : The walls were paper thin and my neighbors were very loud late into the evening and early in the morning.

Wonderful
Traveller Type: review category business travellers

Wonderful
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : Cleaner room

Very Good
Traveller Type: young couple

Good
Traveller Type: family with young children
  : Very close proximity to Highway and Restaurants
  : Carpet and Bathroom sink was not clean.