Guesthouse Bernardin

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Location and comfort were excellent. The only big problem was the way to admission. It was not previous information about the way to get the keys. The code we have got was not the real code, but the Booking Code. This situation was inadmissible because we got to the place under the rain and nobody could explain us which of the 4 code registers on the external window was to be pressed, nor there was any indication of have to communicate previously by phone, nor that the real code was to be obtain at the place by phoning. The extra complication is that SouthAmericans don`t get wi fi on the European streets.

Pleasant
Traveller Type: Business Traveler

Wonderful
Traveller Type:
  : The oddness and unique character of the stay, the smart design solutions, the aesthetics, the seclusion while being central.
  : I woke up at night from banging sounds, which apparently was the rain that dripped down all the way from the churchs roof onto the flat surface of the apartments roof. Not recognizing the sound I was a bit alarmed, but in hindsight its also very charming.

Wonderful
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Business Traveler

Very Good
Traveller Type: Traveling as Couple
  : Location
  : Everything was fine

Disappointing
Traveller Type: Business Traveler
  : We really liked the location and were excited to try the guesthouse of a brand that is known for its high quality food. We liked the art on the walls and the house is historically significant, the interior downstairs has been renovated with a degree of respect to its past. Bed was clean and comfortable.
  : At this pricepoint, with this branding, we expected more. There was no communication prior to our arrival, and it felt disorienting to have no one welcome us and stand at a closed front door with our luggage (at 6pm. No one opened up when the doorbell was rung and a few other guests were also trying to figure out how to get in. We managed to reach you by phone and received instructions for a lockbox without issue, but this is not the warm welcome one would expect from a guesthouse. We may as well have gone with an airbnb. The house itself felt cold and unwelcoming. Dust particles crackled under our feet as we entered the house and cobwebs crowded the shower. While the downstairs was renovated with respect for the history of the house, the bathroom was not. Appliances were high- quality, some spending on bathroom tiling and a small walk-in rather than a plastic shower wall would have made a big difference to the space. Some more toiletries and handsoap were missed.

Wonderful
Traveller Type: Solo Traveler