Homewood Suites by Hilton Atlanta-Galleria/Cumberland

Poor
Traveller Type: family with young children
  : The breakfast was decent. Your typical hotel breakfast
  : The room smelled like wet dogs. Sheets were stained. Book room for 5 people. Had a king bed with 4 pillows in it and no extras for the sofa bed. When asked for more at the desk they said they had no extras. We only had 3 towels in our room and when asked for more we were told we had to wait that they were being washed. What kinda hotel doesn’t have enough towels. No towels at the pool…just filthy experience

Very Good
Traveller Type: family with young children

Good
Traveller Type: young couple
  : Staff was very nice
  : Parking spaces were tiny and not enough spots

Pleasant
Traveller Type: review category business travellers
  : Location
  : I asked for housekeeping to come empty trash on 2nd day and bring more towels and coffee, and no one ever came so my room was dirty all day Saturday. The breakfast was 1/10

Very Good
Traveller Type: family with young children
  : Staff were very nice and accommodating when I needed certain things from the front desk.
  : The area was racial profiling me even though I've paid for two rooms that night.

Fair
Traveller Type: Family with Young Children
  : I got into my room easily
  : The amenities werent spelled out by the front desk the front desk clerk was rude

Pleasant
Traveller Type: young couple

Wonderful
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : The breakfast was good the staff was friendly.
  : I didn't like that I had to wait almost two hours after I arrived before being able to get a room after I had reservations for months. I don't like that I was told that they usually don't accommodate special requests because I have a special needs child and requested ground level room or on the first floor. Which was also put in months in advanced when I booked. I also didn't like that there were no towels at the property after they told us all towels will be washed and put back in our rooms before we make it back to the property. We got back in close to 11 and we had no towels in the room. When I went to the desk they said they literally had no towels. When they finally got towels it was 2 in the morning. The location and area of the hotel is great. It was just these things that made my stay unpleasant but I still enjoyed my family vacation.

Very Good
Traveller Type: family with young children
  : Breakfast, location and staff was great!
  : I had only 2 towels in my room with 5 people staying there.