Chabanettes Hotel & Spa

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:
  : Friendly service, great and food good wine at a reasonable price

Very Good
Traveller Type:

Pleasant
Traveller Type: Traveling as Couple
  : The meal was very good and it had a charging point although we had to pay extra for that
  : Twee and a bit datedDidnt like breakfast in bedroom

Very Good
Traveller Type: Business Traveler
  : Guest welcome and support with luggage on arrival much appreciated! Lovely atmosphere and rooms were as we expected, clean and well presented. Dinner was particularly good and service very accommodating in a large dining room with cosy lit fire. Breakfast was ordered the previous evening and served in the room and on time; all cool and fresh with some dairy free bonuses for me - thank you!
  : We are neither of us technically handicapped but we felt it in this hotel:-) The level of technology, slightly exceeded expectations and a request to order breakfast on line somewhat detracts from the personal service that we received in other ways. We weren't sure where to eat on our second night and decided to eat in again but our dinner booking for 2 which we tried to make mid morning for the same evening was refused because there were insufficient provisions for two extra people for dinner. I feel that this was an indication that the hotel is run by strict technical processes by which the guests needed to abide, and which in a small hotel in the mountains is not what we really expected. As an X hotelier, I know that meeting guests expectations is vital so I believe that there is an adjustment to make in this respect and the owners could make themselves a little more flexible and adaptable to their guests who don't know their systems and slightly rigid processes.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Very comfortable,quiet and beautiful surroundings.
  : Nothing

Fair
Traveller Type: Solo Traveler
  : Stunning location. Food is good. Room is comfortable. Reasonabale value for money.
  : The owners run the hotel. They do not seem to have any staff, none were visible. As a result of this they have processes that are pretty rigid and if you are not aware of them or were hoping for something different, the owners become stressed - you can see it in their face. We booked dinner a few days before our arrival. We did not know that it was a fixed menu, my wife cannot eat cucumber or courgette - it is a minor thing that rarely has an impact on any restaurant. We shared this information when we arrived, there was a rush to the kitchen and checks were made and we were assured that neither were included in the menu. What followed was a short lecture on how they had sent and email at the time of booking (several months previously) asking for food intolerenaces. This may well be the case. We had actually booked dinner a few days previously and no mention was made of dinner being a fixed menu and we did not recieve a request for food intolerances. We were tired from 6 hours of driving and asked to have our key so that we could get ready for dinner. We were told that they had, recently, sent us an online form to order our breakfast and it must be completed by 8pm, to do so we would need to log on to the wifi and download the form, complete it and then submit it. We checked in at about 7pm, after a very long drive, with an hour for check-in, shower, do paperwork for breakfast and have dinner at 8pm. I hated this rigidity, there was no paper option to run through at reception or once we got to the bar ... online or nothing. The meal was good and reasonable value. The chef/owner appeared and sought praise from the diners by sharing how long dinner had taken to prepare. We found this very odd, the meal was good but not overly complicated. Salmon mousse, beef casserole, cheese, poached pear.

Wonderful
Traveller Type:

Wonderful
Traveller Type:
  : This was the second time I have stayed at the hotel, it is very comfortable and the evening meal was superb. Breakfast choices were made online the night before and the items we chose were of good quality. I would stay here again and recommend to friends and family.
  : Its a little bit on the expensive side but I suppose you get what you pay for.