The Original Donnini Apartment

Very Poor
Traveller Type: Family with Young Children
  : The view outside
  : Dirty rooms as in very dusty, dirty windows and surfaces

Fair
Traveller Type: Family with Young Children
  : The view and the lounge and kitchen
  : WeIl it needs a paint job and the laminate floors creak a lot. The downstairs neighbour put a complaining letter through our letterbox 14 hours after we arrived. To walk barefoot

Disappointing
Traveller Type: Family with Young Children
  : good location, nice view, good sized bedrooms. organisation for keys, pre-call checks etc all good.
  : the decor was tired. bathroom in particular was really not up to scratch, rusting radiator, mould etc on tiles, just looks tired and dated and needs some proper TLC. for the price we paid, just not what I expected at all

Poor
Traveller Type:
  : Not a lot
  : Bedroom 2 should not be classed as double, far to small. No storage space, dishes in kitchen were dirty, only 3 forks in drawer. Heavily stained duvet .. need we go on

Wonderful
Traveller Type: Family with Young Children
  : location was central. apartment was clean.staff are exceptional. very helpful and accomodating.
  : could do with a shower mat.

Poor
Traveller Type: Family with Young Children
  : It is hard to find anything positive to say about this accommodation. Probably the worst I stayed inAll rooms in that apartment need a good cleanThere was black marks on all walls don't know when it was last painted The bathroom was disgusting black mould all over the tiles. The shower dolls disgustedly dirty ceiling all stainedFirst night and most of the next day no hot water This property is not suitable for childrenI start at too many hazardsI am disappointed in booking.com because I did trust you
  : There was absolutely nothing I liked about that apartment I would definitely not recommend it to anybody

Very Good
Traveller Type:
  : simple attractive magnificent sunsets over the sea
  : bit of a carry on to get the keys out of a rather dirty and unattractive bin store. salt and pepper would have been nice

Good
Traveller Type: Family with Young Children
  : Serviced apartment - first time met no one during the stay but worked efficiently
  : Following could be provided: 1. Door Closers 2. Clear instructions to operate different gadgets 3. Broken lid of the kitchen dustbin could be repaired

Very Good
Traveller Type: Family with Young Children
  : Good location with balcony overlooking the harbour/sea. Enjoyed the sunset.

Very Poor
Traveller Type: Family with Young Children
  : Location and view.
  : A mismatched bathroom suite, rusty radiator, mold on wall. No freezer facilities. Years of dust and fluff on light fittings. Filthy, dog hair/sand everywhere. Spilled drinks under couch. Sofa bed falling apart. Draughty patio doors. Broken furniture held together with sellotape?? Bad tile finish in Kitchen. Many of these issues being reported to them years ago?? We lost 3hrs of Saturday due to having to pack, move and unpack again.Moved to 57 Churchill tower which obviously hadn't even been checked if it was fit for habitation even though there was a Donnini member of staff in the vicinity when we arrived. It had a really strong smell of stale cigarette smoke. Tobacco/ash on furniture. Holes in wall held together with sellotape. Litter under beds, blood stained mattress. All soft furnishings in living room had marks & stains. Filthy windows, cobwebs. Remnants from past tenants in wardrobes, on kitchen cupboards and in hallway cupboard. Dirty grout in bathroom. Dirty/broken glasses. Sticky floors. Dirty, threadbare living room rug. Literally a burst couch in living room. Clanging parking garage door below reverberating right through the flat regularly. We were woken at 6am by it this morning! 11 emails and over 100 photos later and all we get are paltry excuses and offered 40 off our NEXT 'Luxury' Donnini stay by a nameless employee who kept banging on about Donini's high standards! Making a complaint to booking.com as this wasn't by any means a cheap break. This was supposed to be a treat for the last few days of bereavement leave so needless to say we will never book another Donnini managed property.