Relais Villa Oteri

Wonderful
Traveller Type: Family with Young Children
  : We were given a marvelous suite and the staff was really nice
  : The bathroom needed a little updating.

Good
Traveller Type:
  : The breakfast had many delicious options. The staff was attentive and brought us our coffee or cafe au lait. We had a beautiful view of the lagoon from our table in the breakfast room.
  : The room was a bit tight for the 3 of us. Perfect size for 2 people. It was hard to get transportation from the hotel.

Poor
Traveller Type: Family with Young Children
  : Nothing- except the terrace on top but there was no service or bar- nice view of the lake- very disappointed. I take my cue from the reviews so I cannot understand how they have received positive feedback. Makes me question the validity and confidence in Booking.com
  : Wifi did not work- dingy rooms- old beddings, breakfast was practically non existent- had to look for someone to serve- a big rip-off in price as well- toilets placed directly in front of a tiny shower...window would not close for we had to use a string to tie it shut, ....I could go on and on...

Wonderful
Traveller Type: Solo Traveler
  : The staff were really very nice. They went out of their way to make sure I had an enjoyable stay, despite me speaking no Italian at all. The hotel itself is very pretty with good-sized rooms, high ceilings, a spacious roof-top terrace, a restaurant inside and another nice one across the street. The beach is less than 10 minutes walk away along the border of the lake.
  : The hotel itself is really very nice and I would go again. The only somewhat negative thing is the surrounding area. There are nice things (stores, restaurants, ect . .) but these are interspersed with signs of real poverty - broken or abandoned buildings, areas of overgrown plants, smelly places. It's a shame because you can see that some business are really trying to hold the area up, but the effort to beautify and take care of the area is not evenly spread.

Very Good
Traveller Type:
  : location + service
  : small room

Good
Traveller Type: Traveling as Couple
  : Cordialit, efficienza.
  : Privo di ascensore.

Fair
Traveller Type: Traveling as Couple
  : Good hotel to use as a base to see the surrounding area, and it is close to local bars/restaurants and beaches.
  : When checking in we were simply given a key and directed towards the room. It would have been nice if there had been some information shared about the hotel and amenities rather than having to guess the arrangements for breakfast or times it was available, and the fact that the fridge in the room contained complimentary (not chargeable) refreshments - a real selling point if only they had mentioned it.

Disappointing
Traveller Type: Family with Young Children
  : The mattresses were nice and soft.
  : Although staff were friendly, the room was small and pokey for the price and rather than having a victorian charm, it looked old and drab with worn furniture, visibly worn wooden flooring and heavy drapes, no doubt to cover our view of a wall and railing. The air conditioning panel didn't work (missing buttons) and had to ask them to come to switch it on (and off). I have stayed at hotels in airports with spacious rooms for less. In my opinion it was way overpriced. The small bathroom had a cracked sink, the toilet seat didn't fit the toilet (smaller) and was old and yellow, the shower base was also old with signs of crust and the shower head wouldn't sit upright, so we had to hold it to shower. Overall, we found the room suffocating and couldn't wait to leave. We would have changed our booking but it wasn't permitted. It's a pity because they could do some small things to improve it like change the old beige shower curtain, fix crack in sink, paint door panels that were all scraped, get decent toilet seat that fits, fix the shower holder and only keep it as a double, not a triple room.

Good
Traveller Type: Traveling as Couple