The Jester Hotel

Wonderful
Traveller Type: review category business travellers

Good
Traveller Type: young couple
  : Space and bed size, bathroom lovely

Very Poor
Traveller Type: review category business travellers

Poor
Traveller Type: young couple
  : nothing unfortunately! There were no staff on site ! I need a refund worst stay in years please see to this Booking.com
  : very poor , springs came through mattress! There was no hot water, we wanted a shower but couldn’t have one.cobwebs over the bed!

Very Poor
Traveller Type: review category business travellers
  : At first it seemed like a conscientious place, calling to see if the guest was on the way as they'd missed the time they'd advised they would check in by. But it was just they wanted them in by 8pm so the staff could leave.
  : I booked two rooms, one colleague was due to stay for 2 nights and the second for mon-fri. By 10pm the first night, other arrangements had to be made. The rooms were disgustingly dirty with blood and make-up stained sheets, short and curlys over the bedding, mirrors covered in toothpaste, and no vacuuming. They left the next morning and didn't return. I tried calling for the whole of that afternoon when staff were meant to return, but there was no answer, it rings off to a message that said you couldn't leave a voicemail and to call back later. Convenient so that you can't demand a refund for nights not stayed and the booking.com business webpage would not submit cancellations or changes. Do not be fooled by good reviews - I'm sure when the hotel was the Jester Country Inn, it was probably fine, now its just a squatt under renovation with rooms being filled.Not worth the £60 a night, just go to the travelodge or holiday Inn down the road.

Very Good
Traveller Type: review category business travellers

Disappointing
Traveller Type: review category business travellers
  : Staff was ok
  : Room service was vrry poor causing me to leave one day before as there were no one to chage our bedding and clean my room

Fair
Traveller Type: family with young children

Very Poor
Traveller Type: solo traveller
  : The bed was comfortable and towels were provided
  : The room smelt musty.The heating didnt come onThere was no hot water - so i couldnt have a shave or showerThe room door didnt lock so i didnt feel safeThere was no 24hr reception - in fact there was no reception at all. A lady in a dressing gown met me the first day - handed me the room keys - told me where the room was and that was it. When I checked out there was no one there - just a notice saying leave your room key in the room or you will be charged for the keys. I rang a mobile number displayed a couple of times - no one answered and no one rung back. Really poor service. The fact that I didn't feel safe is an indicator of how safe a woman would feel in this place

Very Poor
Traveller Type: young couple
  : Nice quiet location
  : it was filthy, bar was closed