B&B Hôtel BEAUNE Sud (1) Palais des Congrès

Very Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Traveling as Couple
  : Was good
  : Nothing

Poor
Traveller Type: Family with Young Children
  : Location close to the highway, good when youre driving long distances.
  : Ive stayed in this hotel before, its very basic, bit noisy, but good to get some sleep when traveling. This time was an absolute low. We arrived before 23hr, ready to get our young children in bed. However, the arrival hall was full with around 25 desperate people including really young children. The check in machine did not work so nobody could get to there rooms. Imagine freezing cold, dark, reception is packed. There is no staff at reception after 21hrs, only an emergy phone number. It took an hour before this number answered the phone and has send someone over. Ironically the automated answering machine continues for over an hour were here to help, please dont hesitate to call is if you need any help and then cutting the call without getting anyone on the phone. The French are not know the French are not knows for their customer service, but this was absolutely ridiculous and awful experience. My expectations were low for this one night in a cheap hotel (200euro for family of 4), but they managed to highly disappoint. Never gain for us.

Good
Traveller Type: Family with Young Children
  : Due to a problem with our reservation (see above), we got two tripple bed rooms for the price of double rooms. The room was spacious, clean, and very comfortable. Breakfast was simple but tasty, with a choice of sweet and salty. The receptionist was helpful. The hotel has a large fenced parking.
  : As we are a family of four, we made a reservation of two double bedrooms. It was written they had a shared bathroom, so we thought these were connected rooms. The reservation through booking.com had been confirmed. However, upon our arrival at 1am, the automatic reception machine could find our reservation, nor could a real woman who came after a few minutes, apparently still sleeping and not very happy to be had been waken up. Finally, she gave us two other rooms for the same price,, but these were far from each other, so not so great for a family with 2 small children.

Wonderful
Traveller Type: Family with Young Children
  : Good value for money

Pleasant
Traveller Type: Traveling as Couple
  : Clearly, the breakfast area is too small. The was a half hour waiting before one reaches the food. The food quality is also very questionable.

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : The 24/24h access goes through a computer system that is not working properly. Avoid arriving at night. Low-quality sound isolation both inside and outside the hotel.

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Business Traveler