Parques Casablanca

Policies

WiFi is available in the hotel rooms and is free of charge.

Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for € 20 per person per stay when using an available cot.
Children up to and including 0 years old stay for free when using an existing bed.
People 3 years old and over stay for € 30 per person per stay when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Parques Casablanca in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Swimming pool #2 is closed from Mon 01 Nov 2021 until Thu 31 Mar 2022
Swimming pool #2 is closed from Tue 01 Nov 2022 until Fri 31 Mar 2023
A damage deposit of EUR 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out.
All prices include departure cleaning, towels and bed linen. Towels are available at an extra cost.

The spa and indoor pool facilities cannot to be used by children under the age of 14.

Please note that entrance to the spa and fitness centre carries an additional charge.