Quentin Berlin Hotel am Kurfürstendamm

Very Good
Traveller Type: Business Traveler

Disappointing
Traveller Type:
  : Bed bucks in my bed

Poor
Traveller Type: Traveling as Couple
  : The decoration of the room was nice and clean.
  : We took the low budget room which is located in the basement without windows (we only knew that is located in the basement after booking the room and not before). Our experience was very disappointing: the permanent sound of the water inside the pipes (like flushing down the toilet) didn't let us sleep at all. After trying to sleep for two hours unsuccessfully, we spoke with the person in the Reception who gave us another room next to our previous one with exactly the same problem. The day after we spoke with them again (the receptionist was quite unkind) and she said they can't do anything and they are sorry but we can't expect something different from a room in the basement. If we wanted another room we should pay more money for that but they are not going to give us another room. We decided to contact Booking two times and they phoned the hotel but still we didn't get any solution. We wanted to get our money back and go to a better hotel but they said it wasn't possible so we had to stay there for two nights without normal sleeping conditions. I absolutely won't recommend to book a room in this hotel.

Very Good
Traveller Type: Traveling as Couple
  : Location
  : Elevator

Disappointing
Traveller Type: Family with Young Children
  : Really nice interior design

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : few days prior our stay I got infomail from Quentin hotel. Due to some maitanance issue we were transfered to other hotel within Quentin family (Quentin XL hotel on Podstdamer strasse) and our room was upgraded cos of that..so was satisfied..during the stay all was ok..place,room...would recommend for sure..thx. Ondrej

Pleasant
Traveller Type: Business Traveler
  : This review is not for the booked hotel the Quentin Berlin Hotel am Kurfrstendamm, instead Quentin hotels transferred me to their hotel in Potsdamer Platz, actually Potsdamer Strasse 76 (nowhere near Postdamer Platz). The room, well appointed and quiet. friendly helpful staff. Good points end there though.
  : Originally booked for the Quentin hotel near Adeneurplatz, transferred here as it was under renovation, I'll say allegedly as it seems to happen to a lot of people. Location is nothing like the description, quite a seedy area with a lap dancing bar next door and a lot of sex shops, seems to be on the edge of the red light district. Hotel bar is never open, contrary to their website description it is not within minutes' walk for any decent bars, and restaurants, unless you count Burger King and Dominoes as such, but a good little Dalmatian restaurant close by with a basic menu, you'd not want to wander too far from the hotel on foot after dark. I've felt safer in Johannesburg.... Did not book breakfast but did not bother as the hotel seemed to be basically room only, and for 20.00 doubted it'd be good given the overall impression of the hotel. Room servicing was non existent even though the make up my room request was left on, so ran out of coffee etc after the first day. Overall, overpriced and If Quentin Hotels inform you that you have been transferred here cancel the reservation and find somewhere else in a better part of town, you will not regret it.

Poor
Traveller Type:
  : Well, nothing!
  : Avoid. I felt like this hotel was a prison! I was rebooked into this hotel at the last minute from another Quentin hotel (in Charlottenburg) which was very unprofessional. That was just the beginning. Once I arrived at this hotel, I was given a room which when I unlocked and stepped in, seemed to be occupied by someone else! Wow, this has never happened to me in over 1000+ hotel nights in my lifetime! After profusely apologising, the reception staff give me another room (which was not the superior room I had paid for), and this time the key card wouldn't work. After about 1 hour at the reception, they said that there are no available rooms for me and those that were available were not clean due to shortage of cleaning staff! I couldn't leave as it was 12 midnight. Then by magic they found a room (which I imagine was cleaned by someone whilst I stayed at reception), offered a complimentary breakfast which was utter rubbish (stale bread, cheeses and some salami). The blinds in the room won't work, towels missing and unlucky for me, I had a noisy neighbour. I wanted to check-out the next night, but they wouldn't let me. Even though the hotel manager and owner (Mr.Neir) was around and I could see him, he didn't bother to come and speak with me despite his staff explaining the situation. What an attitude from top-down! They asked me to 'write an email to management for a refund' and leave on my own accord. I knew that if I did that, there would be no refund, so ended up staying one more night in this prison! If you are a backpacker looking for retro-chic decor with 0 service, go for this hotel. Else, stay away, far away.

Wonderful
Traveller Type: Family with Young Children
  : Excellent rooms, spacious and clean. perfect location to see Berlin. Lots of shops around too.
  : I think there is less staff, so the receptionist is handling prerry much everything. we requested milk for kids and it was very delayed.