Sonesta Select Bettendorf

Very Poor
Traveller Type: family with young children
  : It is very nice looking motel but they didn t have a room for us. Either booking.com or a desk clerk messed up and didn t reserve us a room.
  : NOT HAVING A ROOM when we was expecting one.

Poor
Traveller Type: young couple
  : Lication was the only positive!
  : Checked in at 3:00, among numerous others. Upon going into room, it was obvious housekeeping ONLY supplied clean towels, and (hopefully) changed the sheets. The toilet (and seat!) was disgusting gly never cleaned, much hair in tub plus used bar of soap visible on tub. Sunflower kernels scattered everywhere, refrigerator very dirty! Plus, evidence of drug activity left behind on bath counter! We requested towels on day 2 and had to ask 3 times. It was obvious other guests were also disgruntled. We couldn't ask for compensation because our stay was already paid!

Very Poor
Traveller Type: family with young children
  : Nothing
  : The rooms were dirty and lots of dead bugs and we were given a room with a toilet that was out of service

Very Poor
Traveller Type: group
  : Staff unfriendly and not accommodating. Rooms were dirty. Towels were dirty. Hotel is run down.

Disappointing
Traveller Type: solo traveller
  : Breakfast was terrible. They had two kinds of cookies, some breakfast cereal, and apple. I didn't find coffee anywhere at breakfast and the coffee maker in my room contained moldy old coffee.
  : Bathroom was not clean and contained hair on the floor and even pubic hair in the shower. I was too afraid to take a shower so I don't know how the water was. The linens seemed fine and the bed was fine.

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : Nothing I left this place it was disgusting. Still waiting on a refund.
  : There was pubic hair all over the bed. The sink did not drain room was dusty and gross. Probably had bugs.

Very Poor
Traveller Type: young couple
  : The staff when we arrived were nice. The bed was comfortable and the a/c was nice and cold.
  : The bathroom was dirty. We were 2 guests and there was only 1 towel, 1 small hand towel in the room. There was no hand wash at the sink. The TV service was barely functional. The pool wasn't available. The breakfast was not what was expected.

Very Poor
Traveller Type: with friends
  : Terrible staff, lied to us at check in. Unclean rooms. Staff gave someone else a key to our room which was opened in the middle of the night.

Fair
Traveller Type: solo traveller
  : Beds were very comfy, furniture and setup of the room was pleasant, AC ran like a dream, and the cost value of the hotel was pretty good.
  : Looked like the housekeeping barely tried to clean the room before I checked in at 9 PM. Bits of food on the floor of the room, hair in the bathtub, dried pee stains on the toilet seat that I had to clean myself before using the toilet. Only provided a single bath towel, no bathroom rug, no hand towels for the sink. Pool was "closed for maintenance" and looking back at previous reviews it seems that the pool has been "closed for maintenance" for a long time. Side doors to the building were often left propped open for people that were going out to smoke.