The Class Place

Disappointing
Traveller Type: Traveling as Couple
  : The location was very good. Ideal for getting the metro into Central Birmingham. Size of the apartment was good - plenty of room for the 2 of us and whilst we didn't use it there was a rooftop patio area, giving even more space. Shower was good, and plenty of height for me (6ft 2in).
  : The beds weren't very comfortable.Apartment wasn't overly clean - quite dusty and lots of stuff on the floor (including clumps of hair) showing it hadn't been hoovered for a while.No tea towels in the kitchen, so had to use a hand towel from the bathroom to dry items up.No oven gloves, so once again had to use the hand towel from the bathroom to take food out of oven.Netflix was installed on TV, but no log-in details provided so couldn't watch TV (no other channels available). Contacted property asking for details but received no reply.Washing up cloth was filthy, covered in clumps of hair.Saucepans hadn't been cleaned properly.Vertical blinds in lounge area were quite dirty and not nice to look at.

Very Good
Traveller Type:
  : Great location with secure parking essential for us. Easy collection of keys from local store (and returned when we left). 4th floor flat with a big balcony which would be great in the Summer but perhaps not November. Clean and tidy, towels, easily enough cutlery, crockery etc and dishwasher tabs (although machine needed rinse aid). 2 loo rolls a little tight! Great location right in the centre, Broad Street literally at the end of the road. Take ear plugs, Birmingham central is very noisy at night even with the windows closed.
  : A few more coat hangers would have been useful (3 ladies who don't travel light), kitchen towel and an additional loo roll would have been useful, towels but no tea towels but everything went in the dishwasher (tabs provided). Recommend ear plugs, Birmingham at night is very noisy, not quite sure what was going on, just car horns and boy racers most of the night.

Good
Traveller Type: Business Traveler
  : Comfortable, well equipped in good location for ICC and arena.Responsive staffConvenience stores and restaurants very close by. Parking for 1 car available
  : The collection point for keys is approx 10 mins walk away, which icpuld be a challenge if you have luggage and kids and are on foot so bear this In mind We had a car, (3 min drive) so it was not a problem for us, and the process was quick and easy. Need some instructions on operating the heating. We struggled, and it was only as we left that we located the thermostat, which was at ankle rather than eye level.. Absolutely great place orherwise