Holiday Inn Express Hotel Kansas City - Bonner Springs an IHG Hotel

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: young couple
  : They have one small elevator in a large building so we always had to wait to come and go. The rooms are very small including the bathroom. The front desk had our keys ready when we checked in but they did not work and I had to wait again in line to get them corrected. They offer a hot breakfast but the small breakfast room had no tables available and a long line to get food. The price was high for the size of the room offered and taking into consideration having to wait for the elevator and also waiting twice at the front desk during check-in. The parking lot is very small and we arrived late back to our room and had to park in back in a dimly lit area while having to walk around the building to get in as there is no back door.

Wonderful
Traveller Type: family with young children
  : Breakfast
  : Water in shower drained slow.

Good
Traveller Type: family with young children
  : Beds were comfortable. Breakfast was fair. Good location.
  : Staff not friendly. Hotel is outdated. Walls are thin.