Résidence Pierre & Vacances Premium Les Alpages de Chantel

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type:

Pleasant
Traveller Type:
  : Easy to get to by carConvenient ski in ski out hotelPrivate gondola to get to the apartments from the bottom of Les Arcs 1800 ski area
  : No onsite parking available when we arrivedThe bedroom only had one power socket which was used for a bedside lamp, so had too choose between light or phone/device charger

Good
Traveller Type: Family with Young Children
  : The location of the residence is ideal with easy ski in and out and plenty of amenities nearby. The staff are very friendly, professional and try their best to be helpful. Pool area is very nice, family friendly and well maintained; pool water temperature was warm and comfortable. The indoor parking is very comfortable with easy access and assigned parking spots which is a huge bonus, but very expensive. The area is calm and comfortable with phenomenal views.
  : The apartment was dark, sombre, not well lit, aging and in need of update and refurbishing. The layout of the residence is very awkward, forcing one to go inside and outside to reach various parts of the residence. Elevator access is only available for part of the residence, and only to some floors; carrying suitcases in and out is very difficult. The apartment layout is also poorly designed. For example, the duplex unit had only one toilet on the bottom floor with bedrooms located on the 2nd floor, forcing difficult night time toilet visits down creaky and treacherous stairs. One bedroom had very low ceilings, making for many bruises on our heads. I have no idea why any architect would design a hotel building in this way! The cleanliness of the apartment left much to be desired and was far below expectations, particularly for the outrageous prices being charged. Water temperature in the bathrooms fluctuated between freezing cold and scalding hot, making for a very poor experience and another of the many design flaws of the building. The hotel should clearly indicate on booking.com if the apartment being reserved has windows or a balcony facing the dark interior of the residence. These apartments should not be priced equally to others which do not have interior facing windows. This is wholly unfair and the renter should be aware of these crucial details as part of the reservation process.

Fair
Traveller Type: Family with Young Children
  : clean , good standard
  : very noisy at night , lots of noise from the town and in the apartments themselves

Pleasant
Traveller Type: Family with Young Children
  : The resort was good . The hotel was well placed for ski school. Lovely mountain view.
  : We booked Alpages Chantel. It took a while to get up to the hotel. It was cold and snowing. We had to get a shuttle and walk 200m with cases only to find out they we were booked into a different building. We were not informed of this in advance. Staff were very unhelpful. We had to go and stand in the cold on the road to get to the other building. It was freezing and snowing. The pool was good but the rooms were dated and compact.

Wonderful
Traveller Type: Family with Young Children
  : lovely views if you have an apartment on the front
  : it was difficult to find, the directions for the hotel led us to a different building, we spent two very frustrating hours dragging suitcases around trying to find the right place ! also pool could be open earlier than 9am

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : The skiing was great along with lots to do
  : Nothing

Fair
Traveller Type: Family with Young Children
  : Location close to ski slopes, shops and restaurants. Well equipped kitchen and bathroom.
  : Very uncomfortable old beds not appropriate for the premium accommodation category declared by the hotel and the respective price, the room in general requires renovation. Not convenient laundry facilities.