Pensiune Heavens

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Business Traveler

Fair
Traveller Type: Traveling as Couple
  : Location is very central and the big terrace is very pleasant. The food we tried in the restaurant was tasty, even if quite pricy for the city.
  : You are given a great location with a historical house and a beautiful garden. You add the cheapest and ridiculous furniture and architectural solutions in the rooms. And you fill all these with hostile, rude, bored and unprofessional people, who are just treating you like you are the enemy from the first time you put a step on the location. I haven't met services as bad as here. The room is super spacious with a large terrace. The furniture is old and the room is empty, everything inside is nonsense. The terrace is beautiful, however it was dirty, dusty and with plastic bottles left. The toilet is something to visit and remember, the wc is positioned just front of the sink, the shower is oversized and the door opens inside. Unique. Room cleaning is interesting. They changed the towels, but haven't taken the garbage. Breakfast is also interesting. In the first day, we found food and we were served nicely an omellette with extra toast. The second day, there was nothing left at the buffet, the coffee machine was not working and we found 1 slice of bread and couple of slices of cheese, no juice, no water, no salads, no covering for anything. It was the same girl that we met in the first day who was hostile and really unpolite if they will bring more stuff and she came after maybe 20min to refill and fix the coffee machine, after I asked couple of times more. We never received the salads, meat, forks, plates, juices and water as in the previous day. 20minutes just for bread slices and more cheese. After more than half of an hour, we started eating and the same lady started brooming the terrace next to the 2-3 tables of people eating breakfast - imagine some small clouds of dusts around our food. We stopped eating and left. At the end, it's just about the people who manage this.

Wonderful
Traveller Type: Family with Young Children
  : very friendly staff, delicious food, comfortable bed
  : it was a bit cold in the room, but manageable