MyCityHaven South Parade Mansions

Good
Traveller Type:
  : Ground floor/basement flat was wonderfully cool during the summer heatwave which we really appreciated. Great to have a parking space too.
  : Not particularly clean, kitchen needed to be refurbished, basement bedroom felt damp and musty, fortunately we didnt need to use the basement other than to shower in. The outside space could have been lovely but overgrown with weeds, old garden tools and an old mirror

Good
Traveller Type: Family with Young Children
  : self Catering
  : The upper rooms were very spacious and comfortable however the basement bedroom had no windows no ventilation no alternative escape route and was very musty.

Fair
Traveller Type: Family with Young Children
  : The location and size of the property were the best things about the place.
  : The property was in a bit of a sorry state. It needs quite a bit of TLC. There were broken window latches, cracks and chips in the plaster, rickety furniture, broken headboards, missing light bulbs and it felt constantly damp in the lower basement bedroom due to the lack of ventilation.

Good
Traveller Type: Family with Young Children
  : In a lovely area..shops and cafes close by.
  : The shower!!!! Worst shower I have ever had too hard to regulate..Lack of essentials..

Disappointing
Traveller Type: Family with Young Children
  : Location was good and staff responsive
  : The smell of damp in the lounge, the basement bedroom was very damp and musty, the shower was broken, the bedroom window pane upstairs was cracked and the curtains hanging off. The main bathroom wasn't clean and the outside area full of weeds. Overall this is an amazing building and with a little TLC could be incredible. Unfortunately not worth the money. We had a nice time in Bristol though

Wonderful
Traveller Type:
  : The apartment was spacious, well priced and in the perfect location. I would definitely recommend it and would come again.
  : The shower was either too hot or too cold.

Poor
Traveller Type:
  : I think that the only positive thing to say about the property was the location. Very handily located close to White Ladies Road but still relatively quiet.
  : The cleanliness of the property (particularly the kitchen) was appalling with even basic cleaning items such as washing up liquid missing. There were unwashed baking trays left in the oven covered in think grease and leftover food. The cutlery in the kitchen drawers was filthy dirty like it hadn't even been washed before putting away. Plates and dishes in the cupboards were similarly filthy. In order to even use the kitchen, we had no choice but to go out and by cleaning materials, soap, cloths, etc. We did complain to the agent renting out the property but all they came back with was an offer to drop around some washing up liquid and some new oven trays. The state of the kitchen wasn't down to a bad job being done the last time it was cleaned. The kitchen looked like it hadn't had a good clean in months. The advertised washing machine was completely full of mould. Another problem to grumble about was the shower in the main bathroom. The hot water stayed warm for about 15 seconds before going freezing cold. Having a shower was a very annoying and cold process of repeatedly turning the shower on and off and trying to get clean in the short time it was warm enough. The downstairs (basement) bedroom is literally like a cave. It has no windows or ventilation and smells extremely strongly of mould and damp. Luckily my trip was with a group of robust friends. If I had taken my family here, we would have left and found a hotel to stay in. The agent has offered to refund the cleaning fee for our stay which feels like small recompense for the condition of the property. I have yet to receive that refund.

Good
Traveller Type: Family with Young Children
  : Location was great, near shops, bars, restaurants, yrain station and buses.Bedding and towels good and clean.
  : Basement bedroom bit grim, whilst clean, it did smell musty. Kitchen poorly equipped, no dishcloth, kitchen roll etc. Supposed to cater for up to 8, cutlery etc just about okay for 3 of us.

Pleasant
Traveller Type:
  : Location was great with plenty of shops and restaurants near by. Property was a good size with plenty of room. Good that parking was included.
  : No proper bin in kitchen. Could have done with a few cleaning products in the kitchen including a tea towel. The bathroom had no slip mat for the shower and no hand towel was provided. Really needed a handrail going down to basement. Basement room smelled quite musty and the toilet had nowhere to put toilet paper. No bin or wardrobe in basement room. In room upstairs the curtains were hanging off the window and the bed broke on the first night.