Surface Inn Brooklyn

Poor
Traveller Type: Traveling as Couple
  : i didnt recieve any breakfast. i didnt know they serve breakfast. i went across the street to the store and bought food for breakfast, lunch and dinner. snack and soda and water as well. they didnt even have ice
  : i wish it was hot water so i didnt have to shower in cold water. i really wanted some of my money back or it would be nice to get a complimary free weekend i was there 5 days not 3

Poor
Traveller Type: Traveling as Couple
  : the location was decent the employees were somewhat nice
  : everything they werent ready to be open honestly they must also use this as an hourly hotel because they kept sending us back to a room that was already used telling us it was cleaned even after we left to get food and came back. another room had no tv at all in it and another room the key wouldnt work just a mess

Good
Traveller Type: Business Traveler

Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : Nothing!!!
  : horrible hotel!!! me with my husband and 2 years old child checked in on 29th january and payed for 7 days , next morning at 7 am receptionist told us that we have to leave hotel before 10 am because hotel was closing. me w family where left outside and thay returned money only for 6 days , thay wont help us w our bags or even transportation or to find other hotel for us . they should payed us for compensation but they didnt even payed back money for 7 days!!! horrible management, manager and stuff

Good
Traveller Type: Traveling as Couple