Sweet Inn - Luxembourg

Poor
Traveller Type: Business Traveler
  : The room itself was clean, nice and modernly equipped
  : Honestly, this is probably my worst hotel stay in Europe. The booking procedure itself is abysmal, as they supposedly don't receive any information from Booking and you have to enter all the information a second time on their website. In addition, you are required to take a selfie and send a photo of your identity document, which completely shocked me. This functionality unfortunately for me didn't work well on their site, which resulted in a longer exchange of text messages and emails before we were able to get through this step. The deposit they require has to be paid, it is not simply blocked on the card account for the duration of the stay. I had to wait a week for the return of the deposit, which I consider a scandal. The room is located directly above the Pub, which meant that on Thursday night until 2 a.m. the floor was literally shaking from the dramatically loud music, and then for a long time afterwards you could still hear the clattering of tables and other rumblings while the premises were being cleaned. I probably managed to fall asleep around 3:00 a.m. Undoubtedly, no human being could endure living in this place, one can only make it a hotel. Despite the notice hanging in the lobby "call us if it's too loud at night", it makes no sense at all - you will only hear that they can't do anything, because the office is already closed, but they will register a complaint....

Wonderful
Traveller Type: Family with Young Children
  : Clean, well arranged with all necessities provided, bright, airy, chic!
  : Location was very noisy on a Thursday evening (might have been exceptional)

Very Good
Traveller Type: Traveling as Couple
  : The property was clean and comfortable and has everything we needed.
  : The location