Marmara Hotel Budapest

Very Good
Traveller Type: Business Traveler
  : The location and how comfortable the hotel is.
  : The rooms were not really cleaned every day. They only made the beds and changed the towels.

Very Good
Traveller Type: Business Traveler
  : room, breakfast, clean
  : location

Very Good
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Family with Young Children
  : Location and reception kindness
  : Linen was not changes when entered the room and receptionist helped us and brought the new linen.

Very Good
Traveller Type:
  : The room was big, comfy and pleasable. Also liked very much the bathroom. Clean and big!
  : No comment

Good
Traveller Type: Family with Young Children
  : Nice overall feel. Nice breakfast area. The rooms are a good size.
  : Could have been cleaner in some areas .

Wonderful
Traveller Type: Family with Young Children
  : Handy for transport shopping and culture a very good breakfast and comfy bed

Very Poor
Traveller Type: Family with Young Children
  : Nothing positive to say about this hotel. Defo not 4 star standard.
  : We would like to complain that there is no working air conditioning in our two hotel rooms (room 506 and 516).It is 25 degrees in Budapest today and the hotel rooms are very very warm. We attempted to cool both rooms by using the room thermostat, moving the dial to 10 degrees, slide switch to Cool and fan speed to high. This resulted in making the room very very noisy and it did not cool the rooms at all.At 18:30 on 25th May (day of our arrival), I complained at reception that the air conditioning in the rooms were not working and was told to switch the room thermostat and fan to off as it is only heating the room.I asked for some fans for the two rooms as an alternative means to reduce the temperature.I am very disappointed that the Marmara hotel does not provide air conditioning as advertised as this is the main reason I booked this hotel!Eventually, on the 3rd and final day of our stay a fan was provided for each room.We also asked numerous times for simple coffee sachets and none were ever provided.

Good
Traveller Type: Traveling as Couple
  : Location is very good just a few minutes away from Metro, Parliament and Margaret island. Room was comfortable and quiet.
  : Air conditioning was below poor. The controller did not seem to work at all and room was generally warm. We had to sleep with the window open which is unacceptable.

Very Good
Traveller Type: Traveling as Couple
  : Lovely clean rooms, we were able to check in at 9am luckily the room hadnt been used the night before, so grateful for that as we came straight from a night sleeper train and were exhausted. Informative guest directory, massive window opened made room nice and airy, beds comfortable. Staff helpful too push checkout 1 hour back free of charge, as well as arranging an airport shuttle for us for only 39, wouldve been a lot more had we arranged it ourselves.
  : Man on reception not the most welcoming or helpful.