Hotel Locanda Dei Mai Intees

Disappointing
Traveller Type: Traveling as Couple
  : house interior and garden
  : the worst was that our booking it was forgotten so we were not expected. being the only customer found the door closed cold place , basic dinner (ham and cheese very expensive) breakfast very poor. Nothing like a pretended 4 stars hotel. Service below 2 starts. Staff did not excuse. Only the family grandmother did her best to save the situation.

Fair
Traveller Type: Traveling as Couple
  : Old charming look. Picture worthy.
  : Owner would not turn AC on during a very warm September. Says he turned it off for the season. Lots of mosquitos on property. Rooftop not accessible.

Poor
Traveller Type:
  : We had a wedding in Varese so chose to stay at this villa, in the superior rooms. The good; it was a vintage Italian villa with classic Italian decor. If you're looking for a villa in Italy then it's got that old vintage look. Antiques everywhere, high ceilings, old furniture. It looks very beautiful! Peaceful and quiet location
  : Where do we begin;1. Even before arriving, we tried to contact them on booking, a couple times to ask for information but no response.2. Wi-fi; in both superior rooms there was no Wi-fi because the walls are too thick. Would have been nice to know this before3. Not allowed to bring any food or drink into the room. Understandable since it's old but we weren't even allowed to bring water into the mini bar. Instead have to buy their water for Euro4!!!!!4. The SAME key can open all the doors! We were able to open each others doors with our keys5. The breakfast; BAD BAD BAD! Only a croissant with some toasts (both usually burnt/too crispy). Only one jam type. Can make your own boiled egg but that's it. No cheese, or cold cut meat. Water is not included in the limited breakfast (and no one tells you this. Only at the end when you're paying for Euro4 bottles of water)6. DIRTY. The room was not cleaned properly. There was hair in the bathroom upon check in, dust everywhere. Looked like it hadn't been cleaned in a long time. In fact on the first day our room wasn't serviced at all. We felt so uncomfortable7. The service; TERRIBLE. I don't know if the owners just didn't like us as other reviews seem to say they were nice, but we definitely did not feel welcome AT ALL.We had to give them our exact time for coming home, or get a gate key which we were given with extreme hesitation. They kept our passports and left it out in the open everyday, anyone could just walk by and take them. Paolo the owner watched us 2 girls carry our suitcases up the stairs struggling and did nothing. At least some help or offer to help carry half the suitcase.We had to ask for aircon to be put in our room, which again we faced extreme sour faces.Paolo and his mother very much made us feel unwelcome in their place. There was just one lady with short brown hair unfortunately we didn't catch her name who had just started who was...

Poor
Traveller Type:
  : Secure car parking
  : Quite run down requires investment alround

Very Good
Traveller Type: Traveling as Couple
  : The place is like an old movie set and a little out of this world, I absolutely loved it. The potential; the sky is the limit but it is a little tired.. not in the Im old and tired kind of sense but the Ive lost the energy to dress up and put in make up kind of sense;)
  : I would have loved a little welcome prosecco in the courtyard and a little flower on the table of the outside patio. Again, the place is too marvellous not to be pampered.

Pleasant
Traveller Type: Family with Young Children