Holiday Inn Express & Suites Arkadelphia - Caddo Valley an IHG Hotel

Very Poor
Traveller Type: group
  : They were overly aggressive and strict about being loud when I’ve been in hotels way worst. We went out and once we came back to the hotel while being in the hotel for ten minutes they had the cops and manager at our door kicking us college students out and we had to drive at 3 in the morning back to our campus so I most definitely don’t recommend!

Wonderful
Traveller Type: review category business travellers
  : Patti at the front desk was awesome!
  : Everything was great

Disappointing
Traveller Type: young couple
  : There was no hot breakfast.
  : There was no shower curtain in the bathroom. After one of us showering we went to the desk and asked for towels to mop up the bathroom floor. The attendant did bring us a shower curtain and hang it for us after we mopped up the floor.There was no hot breakfast. There was a note saying they were short staffed and it was just a continental breakfast which consisted of some cinnamon rolls, a few slices of bread, cereal, juice and coffee. From the condition of the note, it looked like this happens frequently. This was very disappointing. I'm sure the cost of the breakfast is included in the room rate. Would not recommend this hotel.

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: solo traveller
  : Holiday Inn Express has the best breakfast I have experienced in hotels at this price level....by far. A good selection of everything that is generally offered.
  : Don't ever book your stay anywhere through Booking.com. I received NO senior discount despite the fact that I am 80. According to the desk staff, I should have gone directly through Holiday Inn. And a year ago, the telephone staff at Booking distributed my credit card info to someone who began making charges on it around the country. Fortunately, Chase caught it immediately and cancelled all the charges. I have my bank to thank for that.

Disappointing
Traveller Type: young couple
  : Good location. Decent breakfast. Friendly staff.
  : Had no idea this was such a dog friendly hotel. In the room right next to us were 3 very large dogs who barked all night long and we got little to no sleep. Found out when leaving the next morning that, there were a total of 5 rooms with pets. Most definitely a turn off. Paid over $130 for 2 hours sleep!! Apologies are great, but deserves a refund at minimum.

Very Good
Traveller Type: group