Comfort Inn Camp Verde - I-17 Exit 287 Arizona 260

Poor
Traveller Type: young couple
  : The beds
  : We decided to book this hotel primarily because of its facilities, especially the pool and jacuzzi, which we were looking forward to enjoying during our stay. However, upon arrival, we were unpleasantly surprised to be informed that the pool was closed for maintenance. Although we were told it was for maintenance, it seemed like it had been closed for quite some time, as there were no signs of recent activity in that area.Furthermore, the breakfast offered left much to be desired. It consisted only of bread, muffins, yogurts, and coffee. There were no options for a hot breakfast, as we were informed that there was no staff available to cook. This lack of variety and quality in the food was disappointing, especially considering that breakfast is usually an important part of the hotel experience.We tried to communicate with the hotel a couple of times before our arrival to get information about the pool, but we never received a response. Upon arrival, the receptionists were also unwilling to address our concerns or find solutions to compensate for the inconveniences.Additionally, we found that the ice cooler in our room was not working properly, and the room temperature was noticeably cold when we arrived, which was not very welcoming.In summary, our experience at this hotel was disappointing and did not meet our expectations. The lack of response to our pre-arrival inquiries, the closed pool, the limited breakfast, and the lack of attention to our complaints during our stay left much to be desired. We do not recommend this hotel to other travelers and hope that they take steps to improve the quality of their services in the future

Fair
Traveller Type: solo traveller
  : The breakfast was below average with powdered eggs and cheap breakfast meat. Waffle maker was gone (they used to have one) only thing good was the location within the building.
  : The pool was not open even though on the website it says it is. I heard 4 different stories as to why that was. Guest laundry only had 1 functioning washer and all of the ice machines were put or order.

Good
Traveller Type: with friends
  : Location
  : The appliances fridge was missing in first room, so we were moved next door. Coffee pot didn’t work in new room, so we went back to first room and switched one that worked.The ice machine wasn’t working either. Than the fridge froze our sodas and apples.

Good
Traveller Type: family with young children
  : No pool

Disappointing
Traveller Type: family with young children
  : The breakfast and the lady at the front desk said she would comp me a room when they get the pool and hottub back up again for my next stay there.
  : They had no pool or hot tub like it said on the website

Poor
Traveller Type: group
  : The view.
  : Dirty. Bathtub drain was backed up in its our rooms!!!!

Very Good
Traveller Type: young couple
  : Breakfast was good. Variety wa good
  : Nothing

Good
Traveller Type: solo traveller

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children
  : Breakfast was a lil plain, but ok. Location was great. Liked how the room was cool when we got in. Crisp and clean