Hotel Royal Garnì

Wonderful
Traveller Type: Family with Young Children
  : Very nice staff

Disappointing
Traveller Type: Traveling as Couple
  : Convenient location on beach.
  : Noise from neighborhood, did not keep the quiet hours although they advocate them. Most time no English speaking staff. Got falsely accused of damaging the property. Got lied to about invoicing. Repeated need to sign up to wifi is just tiresome.

Wonderful
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Solo Traveler
  : The breakfast was ok. The location was ok too. But I did not stay in this hotel as the night before I received an email saying I was being moved to their sister hotel the Parigi, no explanation. I don't think the quality of the Parigi was the same as what I had booked. Housekeeping staff very very nice and did a good job in difficult circumstances, please tip them.. Reception staff pleasant, but could have been more helpful.
  : I could hear the room next door using the toilet, farting etc, and their conversation, so very bad thin walls. Also the parking was very bad, tiny spaces, difficult to get out of the car and when I arrived I had to wait 2 hours for a parking position as they let the spaces out to non hotel residents visiting the beach at the weekend.. I had to wait 48 hours until the safe was fixed and I had to keep asking as no one knew how to fix it. They could have more tourist information in the hotel. Balcony furniture very old. I know this is a 3* hotel, but the hotel next door was also a 3* but looked far superior.. They all seem to say 3* but a big difference between them all, facilities offered etc. There was no atmosphere in this hotel, no one wanted to sit at the bar, but hotel next door people did for drinks and food. It said you could have breakfast on the terrace, this was not allowed.. I did not like receiving an email the night before I left for Italy, saying that my hotel had been changed with no explanation. Also, not their fault but nothing much to do in this resort that I found.. The last night was torrential rain, no food at hotel, I asked to recommend delivery options, they said they didn't know...

Very Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Family with Young Children
  : Nice staff (checkin) and Service, parking very convenient Bikes for free
  : We checked in Saturday at 6pm and stayed for the night. Only at the checkout at 10.00am (!) on Sunday the receptionist told us we couldnt use their beach/umbrella etc unless we pay 30. She told us it was only for guests until checkout (at this point we hadnt even set a foot onto their beach) - we wanted to stay for 4h and then leave (the beach was completely empty), wasnt possible. Super annoying, so we spent the money for a hotel on the Beach but werent allowed to use it. we wont come back. Also the breakfast is at another hotel..