Antico Borgo di Matraia - Villa Guinigi

Policies

WiFi is available in the hotel rooms and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 1 year old stay for € 8 per person per stay when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform Antico Borgo di Matraia - Villa Guinigi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
You are advised to bring your own vehicle as this property is not serviced by public transport.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Sauna is closed from Wed 24 Mar 2021 until Fri 31 Dec 2021
piscina esterna is closed from Sat 01 Oct 2022 until Sun 30 Apr 2023
A damage deposit of EUR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
A surcharge of EUR 30 applies for arrivals from 20:00 until 22:00. After 22:00, late check-in costs EUR 50. All requests for late arrival are subject to confirmation by the property.

Please note that full payment of the booked stay is due on arrival.

Please note, the pool is open from 1 May to 15 October.

Please note that only one parking place per room is included in the room price. For any additional parking place a surcharge of 10 EUR will apply.