Residence les Bell'ombres

Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type:
  : The only good thing maybe is the location as it is close to the sea and maybe part of the personal who are trying to make their guest feel good.
  : Firstly after paying the accommodation we got a call saying that if we want towels and bed sheets we have to pay extra 55 euros (who doesn't need towels and sheets). Then when arriving on the property we saw some animal (apologies for the expression) excrements (probably geko, hopefully not mice) on the table, and in the sofa (a lot of them, I have photos of this) and it was clear that the apartment was not cleaned in a while. When we called to inquire about this, we were put on hold, and someone mentioned that someone would come to clean. At some point, we were even hung up on as no one came. At the beginning we didn't receive even an apologies as like it was our fault until a nice lady intervened and asked the owner to change our apartment(which was clean but with the same old and broken things). Not to mention that all the small things like soap, dishwasher toilet paper was given to us in very very small portions. Also the wifi in the second apartment was not working. I really don't like writing bad reviews but with this I hope that maybe they will improve a bit the quality of their apartments and services and don't charge you for things that are meant to be for free.