Comfort Inn & Suites Cartersville - Emerson Lake Point

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : This property is ALWAYS the best!! Love the suite with 2 queens and a sofa bed. Clean and great beds.
  : Property was great as always! However, I booked and paid on Booking.com but arrived in town for a funeral and the hotel didn’t have my reservation AT ALL! Not only did they still get me the same accommodations but gave me a cheaper rate than Booking.com had originally. They worked with me to get my money refunded back due to the missing reservation that never got sent to them.

Wonderful
Traveller Type: young couple
  : Good
  : Room air was very humid . Maybe air was not working properly but room was cool but damp feeling

Fair
Traveller Type: family with young children
  : Room was in poor shape. Shade for window was broken. It was clean but the items hotel offered were notfresh.

Pleasant
Traveller Type: family with young children
  : Room was nice and housekeeping was good
  : No hot water for 4 days in the whole hotel

Wonderful
Traveller Type: family with young children
  : I loved that my whole family could stay in one room.

Poor
Traveller Type: family with young children
  : Staff was friendly and location was great.
  : The place was unclean and stinky all around. Pool was unavailable and gym was a joke.Milk was bad in breakfast and empty paper coffee cups smelled of sweat!I would never go to this place again.

Very Poor
Traveller Type: family with young children
  : The check in staff member was very friendly and helpful. The location was good. The lobby was nice.
  : The first room we had the bathroom door was falling off the hinges and was cracked. The ac was not working and it smelled like cigarette smoked covered up with fruity chemicals and the sheets were dirty. The 2nd room they moved us to, the tile floor was cracked and uneven. If you did not watch where you were stepping you could trip and fall into the toilet. The ac was either on and cold or off, adjusting the temperature did not do anything and it ran, loudly, all night long. This room too smelled like it had been smoked in and they covered it up with some sort of chemicals.

Good
Traveller Type: Solo Traveler
  : Easy access from I75

Wonderful
Traveller Type: Solo Traveler
  : The refrigerator froze. Everything.