Quality Inn North

Very Poor
Traveller Type: group
  : The parking lot was accessible. Non owner staff were friendly.
  : We chose this hotel becasue of the handicapped room with an elevated toilet and heated pool. The air conditioner in our handicapped room was broken. We were moved to a non handicapped room where my friends walker would not fit throught the bathroom doorway. My disabled friend had to go into another room to use the handicapped bathroom. The hallways were not aiir conditioned in 90 degree heat. The pool had been out of order several weeks, this information was not on the website. The floral scent of cleaning/room freshening products was overwhelming, curtains had multiple holes in the liner ( I have pictures to verify) The closet carpet had a 4 by 4 inch hole that looked like it had been eaten by a dog in this pet friendly hotel ( I have pictures to verify). We remained at the hotel becasue a lack of avaiablity of handicapped rooms other area hotels. We used booking.com and the typical price for a weekend is $86.00 per night. We were charged $149.00 one night and $179.00 for the second night. The owner said it was because of a big event in Cedar Rapids and that increased prices. While checking out I asked for a price adjustment, the owner was not there to approve. I wrote my phone number and reason for price adjustment on the check out receipt but was not contacted. I travel to Cedar Rapids monthly and will not stay at this hotel again.

Fair
Traveller Type: Group Traveler
  : Rundown

Poor
Traveller Type: Business Traveler
  : Friendly staff when you could reach them.
  : Unmade bed, no towelsfinally received 3 hand towels to shower withspeaking of which, shower head leaked into bathroom.

Very Poor
Traveller Type: Business Traveler
  : Location
  : No one ever available at front desk, or answering phone when calling from room. Room was not clean. No internet. TV did not work and was told someone would be up to fix it and the 2 days I was there it was never fixed. I had no toilet paper!

Disappointing
Traveller Type: review category business travellers
  : People / Staff
  : Rooms and Services

Very Poor
Traveller Type: review category business travellers
  : The Hotel is OK?
  : The Management of this Hotel does not care about its Customers?They do not even reply to messages and Requests from permanent Customers??

Very Poor
Traveller Type: Solo Traveler
  : Didnt even stay. Internet didnt work, pool and gym were closed, room had no fire alarm on the wall, broken pieces of wood in the corner, no staff on duty at night to help, bathroom was disgusting, blood on sheets, etc.

Very Poor
Traveller Type: young couple
  : Nothing
  : Everything

Very Poor
Traveller Type: Traveling as Couple
  : Nothing it was an absolute nightmare
  : Dont book! This is basically a run down homeless shelter.