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The Ritz-Carlton Chicago

160 East Pearson Street, Chicago, IL 60611, United States

Book For Tonight From $398.0

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The Ritz-Carlton Chicago - Chicago

Located atop the famous Water Tower Place in Chicago’s Gold Coast district this hotel offers artfully decorated guest rooms that feature city of lake views from large picture windows. The luxury shops and restaurants of the Magnificent Mile are just steps from this hotel. A 37-inch flat-screen TV and free WiFi are included in every room at Ritz-Carlton Chicago. Each room also includes a spacious marble bathroom with free deluxe toiletries.

Guests can enjoy an aquatic workout in the temperature-controlled four-lane lap pool or relax in the on-site spa. The hotel features 24-hour concierge services and a casual Cafe restaurant. Guests can also use the modern fitness center or the 24-hour business center at the Chicago Ritz Carlton. This hotel is less than 1 mile from the Navy Pier entertainment area.

The Chicago Museum of Contemporary Art is adjacent to the hotel.

Rooms Types

King Room with City View

Type: Double

Room Size: 35.3

Bed: 1 extra-large double bed

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King Room with Lake View

Type: Double

Room Size: 35.3

Bed: 1 extra-large double bed

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Double Room with Two Double Beds

Type: Double

Room Size: 35.3

Bed: 1 extra-large double bed

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Executive King Suite

Type: Suite

Room Size: 52.03

Bed: 1 extra-large double bed

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Deluxe One-Bedroom Suite

Type: Suite

Room Size: 55.74

Bed: 1 extra-large double bed

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Deluxe King Suite - Lakeside

Type: Suite

Room Size: 92.9

Bed: 1 extra-large double bed

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Highlights

Great food & dining

Great Breakfast

Front desk [24-hour]

Great for activities

Located in heart of Chicago

Facilities

Activities

✔ Bowling

Business Facilities

✔ Fax/Photocopying
✔ Business Center
✔ Meeting/Banquet Facilities

Cleaning Services

✔ Daily Housekeeping
✔ Laundry
✔ Ironing Service
✔ Dry Cleaning

Cleanliness & disinfection

✔ Use Of Cleaning Chemicals That Are Effective Against Coronavirus
✔ Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
✔ Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
✔ Guest Accommodation Disinfected Between Stays

Common Areas

✔ Terrace

Entertainment & Family Services

✔ Babysitting/Child Services
✔ Kids' Club

Food & Drink

✔ Breakfast In The Room
✔ Bar
✔ Packed Lunches
✔ Room Service
✔ Restaurant

Food & drink safety

✔ Physical Distancing In Dining Areas
✔ All Plates, Cutlery, Glasses, And Other Tableware Sanitized
✔ Food Can Be Delivered To Guest Accommodation

Front Desk Services

✔ Baggage Storage
✔ Lockers
✔ Valet Parking
✔ Express Check-in/out
✔ Currency Exchange
✔ Tour Desk
✔ 24-hour Front Desk
✔ Ticket Service
✔ Newspapers
✔ Concierge

General

✔ WiFi In All Areas
✔ Pet Friendly
✔ Parking On Site
✔ Paid WiFi
✔ Parking
✔ Private Parking

Miscellaneous

✔ Hypoallergenic Room Available
✔ Air Conditioning
✔ Facilities For Disabled Guests
✔ Elevator
✔ Non-smoking Rooms
✔ Designated Smoking Area
✔ Family Rooms
✔ Smoke-free Property
✔ VIP Room Facilities
✔ Heating

Physical distancing

✔ Physical Distancing Rules Followed

Pool and Spa

✔ Sauna
✔ Massage
✔ Fitness Center
✔ Indoor Pool
✔ Spa
✔ Swimming Pool
✔ Hot Tub/Jacuzzi

Safety & security

✔ Security Alarm
✔ CCTV Outside Property
✔ Smoke Alarms
✔ Fire Extinguishers
✔ Safe
✔ 24-hour Security
✔ CCTV In Common Areas

Safety features

✔ Shared Stationery (e.g. Printed Menus, Magazines, Pens, Paper) Removed
✔ Hand Sanitizer In Guest Accommodation And Common Areas
✔ Staff Follow All Safety Protocols As Directed By Local Authorities

Services

✔ WiFi
✔ Internet

Shops

✔ Shops (on Site)
✔ Gift Shop
✔ Convenience Store On Site

Transportation

✔ Bicycle Rental (additional Charge)
✔ Car Rental

Property Surroundings
160 East Pearson Street, Chicago, IL 60611, United States

Famous

Historical

Park & Beaches

Closest Airports

Policies

Children and extra bed policy

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are allowed. Charges may be applicable.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

The Ritz-Carlton Chicago FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 15:00 and check-out can be done until 12:00.

What are some popular tourists attractions nearby The Ritz-Carlton Chicago - Chicago? Interesting place to explore in close proximity to the Hotel are Water Tower Place, Chicago Avenue Pumping Station, Chicago Food Planet Food Tours, Hancock Observatory and Tower, Kiva Day Spa, John Hancock Center Observatory, America's Gallery For Animation & Cartoon Art Ltd, John Hancock Center, Water Tower Chicago, Museum Of Contemporary Art Sto and others.

What amenities/facilities are offered for guests at this hotel? The Hotel offers Breakfast in the room, Parking on site, Parking, Fitness center, Swimming pool, Hot tub/Jacuzzi.

What eating options are available at the property? Guests can enjoy Breakfast in the room, Bar, Packed lunches, Room service, Restaurant.

Does the Hotel - The Ritz-Carlton Chicago have on-site parking facility? Yes, Parking facility available on-site.

Do guests get exercising facility on-site? Yes, guests have enjoy Fitness center .

Can we bring pets at the hotel? Yes, Pet friendly, but it's always best to call ahead to confirm.

Do the hotel offers any business services? Yes, hotel offers Fax/Photocopying, Business center, Meeting/Banquet facilities.

By: Martha

Pleasant

2024-05-21

Traveller Type: family with young children
: It was below my expectations. Not the Ritz I used to know.
: First, when I arrived one hour after the arrival time informed to the Hotel, due to bad weather conditions, the Ritz had canceled my reservation … imagine I was arriving after a 12 hours trip with my daughter late night. They managed to resolved the issue as they were fully booked and put me in a room just in from of the elevator. And I only made one request at the time of booking: “far away from elevators”. I felt like they were doing a favor ! Not receiving the treatment for the amount paid.Anyway, I have to say that the rest of the personal made our stay easy going: the servers and at the restaurant, the room service for the day of our race (the Chicago half marathon), at 4:50am and the cleaning ladies of the room, the nicest!For a 5 star hotel and the brand “Ritz Carlton”Certainly I expected something above average. On their behalf, I requested an extension for our check-time and the lady at the front desk was kind to agree a couple of hours more so we can leave back home and a long flight without rush.

By: Yasuko

Disappointing

2024-07-21

Traveller Type: solo traveller
: Great with clean and services
: The room was not prepared as I made a reservation. I had to change 3 times for the room.May be because some system is not good between Booking . Com and The hotel? I made a reservation with lake view and bath tub but first room was non bath tub. 2nd room was non lake view. Finally hotel changed to lake view with bath tub but at the window there is additional curtain and I could not enjoy full view.

By: Jayme

Poor

2024-07-22

Traveller Type: young couple
: Great Location, rooms were nice with comfortable bed. Nice rooftop patio.
: The service was not great, concierge were unhelpful and bar/restaurant service was slow at times.We also had an issue where someone went into our room (presumably a cleaner) as they took a few towels but didn’t clean our room and left the door ajar (deadbolt was open keeping the door from closing). When we phoned about this they said an investigation would be done. The only thing they looked at was key usage and said the last to leave was ‘the guest’ which was simply not the case. They were rude and lacked empathy for the situation. Thankfully nothing was missing however very concerning their lack of care or urgency on this matter. We have stayed in many luxury hotels/accommodations where the service was matched or exceeded your expectations… I would have expected more from ‘The Ritz’ and would not recommend this hotel.

By: Anita

Fair

2024-03-25

Traveller Type: solo traveller

By: Anthony

Poor

2024-03-16

Traveller Type: young couple
: View of the lake
: The reception did not properly explain the amenities of an upgraded suite. I asked her to explain what a roll in shower was. She explained it as sum sort of showering device you roll into the room. Staff should be able to explain all the amenities that are available. Maybe there was a language barrier.

By: Alexander

Wonderful

2024-03-14

Traveller Type: family with young children

By: Trevion

Wonderful

2024-03-02

Traveller Type: family with young children

8.8 Very good

133 Reviews