Tru by Hilton Columbus Airport

Very Good
Traveller Type: young couple
  : Your “ included “breakfast was good ....it was hot , plentiful decent selection and the lady did a nice job maintaining all
  : 1- being told that the first floor rooms were usually saved for people with pets.....2- being told that there was 100$ refundable charge for? Room damage I guess....my wife and I are 75 we brought no pets what in Gods name do you suppose we would do that you couldn’t take a chance on us that we would damage anything that you’d have to charge 100 $ more on my card?...just another “ thing “ I will have to check on for awhile to be and sure you removed the 100$ charge....you see ,I don’t know you or necessarily trust you either....and the email a couple days before our stay informing us and warning us that covid protocols were in place and we would be required to be “ masked “ up while in your hotel....perhaps you need to update and check what your sending out to your customers a little more....

Good
Traveller Type: family with young children

Wonderful
Traveller Type: review category business travellers

Wonderful
Traveller Type: solo traveller

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : The location was good. The staff were friendly and helpful. The room was clean. The facility was modern and well kept. The beds were comfortable, firm but not too firm. The room was quiet, considering it was next to the airport, and we did not hear other guests around us, while in our room.
  : The electric blackout blinds in our room did not work. We had to have the maintenance man fix them multiple times so we could let light in to the room, but it never worked properly while we were there for 5 days. The handicap accessible shower drained onto the bathroom floor, so we had to use multiple towels to dry the floor every time we took a shower. There are no closets in the rooms, only a small 10" wide cubby and some hooks on the wall to hang clothes, and the bathroom counter space is very minimal, especially when two people use the room.

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children
  : Decor, cleanliness, staff, accommodations
  : Nothing comes to mind