SBH Crystal Beach Hotel & Suites - Adults Only

Very Good
Traveller Type: Solo Traveler
  : Location was great. Room was spacious with Fabulous view. Bar and restaurant staff were friendly.
  : Found one of the reception staff unhelpful, and trying to obtain information about airport transfer advice was impossible, Advice is to get the number 10 bus. Also TV in room had no channels apart from a couple with Spanish language.

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Solo Traveler
  : It was a beautiful relaxing experience

Wonderful
Traveller Type: Traveling as Couple
  : Everything, especially breakfast

Very Poor
Traveller Type: Traveling as Couple
  : disgusting hotel disgusting beds my girlfriend is sick from there food and didnt even offer help or compensation
  : nothing was a nazi prison camp

Pleasant
Traveller Type: Traveling as Couple
  : very spacious room, very gently receptionist
  : insufficient darkening and insufficient soundproofing, old fashioned tv, poor offer and quality breakfast, super firm mattress

Poor
Traveller Type: Family with Young Children
  : Staff was very friendly
  : The hotel did not feel welcoming. The entrance hall was not inviting. The water was missing in the featuring pool. It was all very basic. We paid for a room with sea view. Our view was of the noisy air conditioning and laundry unit of the hotel in front of us.. The sea was only visable from one corner of the balcony :( The other room had a problem with an intensive unpleasant smell of sewage:(I'm glad that we stayed only for one night.

Very Poor
Traveller Type: Solo Traveler
  : I like the view of the beach near the restaurant and I like David the events guy in the hotel he was very welcoming and friendly. The other won't as friendly.
  : I was very disappointed with the level of service I received from the hotel. I pay over 770 euro for my room. I didn't have a nice view and there was no WiFi in the room. I was told you have to pay a extra 25 euros if I want wifi. I was made to feel very unwelcome to some of the staff and being a gay man myself I wasn't treated very nice. I found macu Cabrera very unfriend and not wanting to help. when I was checking in. I spoke with the other receptionist and I said I paid 770 euro what am I getting she said she would speak to merci Rodriguez the manager and she too did nothing to make my stay better and I wasn't even offered a better room.it definitely not somewhere I would recommend to go again and it was very expensive for what we got. The receptionist yesterday morning helped me with my transfer and told me what bus to get. I would like this information before my trip had started. The breakfast was very standard and not great quality.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler
  : all good