Residhome Courbevoie La Défense

Very Good
Traveller Type: Business Traveler
  : Good proximity to places of interest
  : The bed was not convenient. 2 beds joined as 1.

Very Good
Traveller Type: Family with Young Children
  : Clean. Nice staff. Great location. A bit far from Gare du Nord station but very close to La Dfense which I think was most important. Late checkout also possible at this location.
  : I enjoyed everything. Nothing negative to say.

Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : Location was great. Walking distance to La Defense metro station and La Defense arena. Big king sized bed and basic kitchen facilities in room.
  : Staff werent particularly helpful and very slow to check us in and retrieve our luggage on our last day. The room was very noisy due to fuse box inside our room.

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : location is great situated close to public transport . the place is also safe and shops arround
  : the response from the maintenance was poor

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : NOTHING GOOD TO SAY AND DIDNT LIKE ANYTHING. EVERYTHING I WANTED TO SAY NEGATIVE DIDNT FIT IN THE COMMENTS SO I'M WRITING HERE AS WELL. TO THE NEAREST METRO YOU HAVE IS 10-15MIN WALK, CANNOT ORDER TAXI SINCE THEY ARE INCOMPETENT AND THEY ARE STEALING FROM YOU. INCOMPETENTS WORKING IN IT, STEALING HARD WORKING PEOPLES MONEY FOR THEIR INCOMPETENCE. I'M FURIOUS ABOUT THIS, IF IT IS NOT CONVEYED GOOD ENOUGH IN MY EMAIL. BTW. I HAVE NEVER LEFT A COMMENT ON ANY PORTAL OR ANY HOTEL IN ALL MY TRAVELING YEARS (NOT A POSITIVE OR A NEGATIVE COMMENT) BUT THIS WAS SUCH A BAD EXPERIENCE THAT MY KIDS WATCHED THEIR FATHER GO OFF ON THOSE UNPROFESSIONAL STAFF IN THE HOTEL.
  : FIRST OF ALL I CAME WITH MY FAMILY OF 5 WITH 3 CHILDREN,BECAUSE IT IS DIFFICULT TO FIND STAY FOR ALL OF US.WE WERE IMMEDIATELY CHARGED FOR THE ENTIRE ROOM STAY OF 5 NIGHTS BEFORE EVEN STEPPING INTO THE ROOM WHICH I HAVE NEVER EXPERIENCED IN MY 20 YEARS OF TRAVELING,BUT KNOWING I WOULD HAVE A HARD TIME FINDING A NEW HOTEL ON SHORT NOTICE AND ALREADY HAVING BOOKED PLANS FOR.THE ROOM HAD THE BEDS MADE BUT THE CLOSETS WERE BROKEN AND HAD TO CALL THEM TO FIX IT,THE BALCONY WAS FILTHY AND THE ANTS WERE ALL OVER THE FRONT HALL OF THE APARTMENT WHICH IS ON THE 10TH FLOOR. WE TRIED FINDING A NEW HOTEL BUT SINCE WE HAVE HAD ALREADY PAID IT SEEMED A DISSASTER TO SPEND EVEN MORE MONEY JUST TO GET OUT OF THERE. BTW ROOM WAS ALMOST 500EUR/NIGHT WICH IS A RIPOFF.THE TOWELS WERE CHANGED ONLY 2 DAYS AND FOR 1 DAY EVEN OUR BEDS WERENT MADE, CLEANING WAS NOT AN OPTION?DIDNT RECEIVED INVOICE ON DAY 1 BECAUSE I WAS TOLD THE SYSTEM WAS DOWN,THEY'LL MAKE IT NEXT DAY.HAD TO WALK WITH THE KIDS AROUND PARIS FOR 25-30KM ACCORDING TO MY SMART WATCH JUST TO SLEEP THERE.ON LAST DAY WHILE CHECKING OUT WAS TOLD THAT THE SYSTEM IS STILL DOWN AND THEY CANNOT MAKE ME THE INVOICE. ON MY QUESTION: HOW COME THE SYSTEM IS DOWN FOR 5 DAYS THEY SAID IT IS DOWN FOR OVER A MONTH, WHICH TO ME ONLY MEANS THAT THIS IS TOTAL.ONE MORE THING THAT RAISED SUSPISION IS WHEN I ASKED FOR A TAXI THE NIGHT BEFORE TO PICK US UP AND DRIVE TO THE AIRPORT AND THEY GAVE ME THEIR FIXED PRICE 130EUR, WE CAME FOR 60-70EUR SO WE DECLINED.THEY TOLD NOT TO WORRY TAXI WILL BE 10AM BUT DIDNT BOOK IT,LEFT ME AND MY FAMILY WAIT 30MIN BELIEVING TAXI IS COMING AND THEN TELLING THAT THEY CANNOT GET THE TAXI.WE LUCKILY ARRANGED UBER AND GOT TO OUR FLIGHT IN THE LAST MINUTE,RUNNING TO THE GATE WITH SMALL CHILDREN. NEVER WOULD I RECOMEND PEOPLE THIS HOTEL, ESSPECIALLY TO BUSSINESS PEOPLE LIKE MYSELF, WHO NEED EVERYTHING TO BE ORGANIZED AND WELL SCHEDULED, AND ALSO NOT TO FAMILIES WHO WILL NOT FEEL SAFE OR AT EASE IN THIS HELLHOLE.

Wonderful
Traveller Type: Business Traveler
  : The staff was very rigid on providing any flexibility on late check out, even for an hour!