Le Caprice Des Neiges

Wonderful
Traveller Type: Traveling as Couple
  : Quality hotel at a reasonable price; excellent dinner. Beautiful views and a swimming pool. The bar area looked nice although we didn't use it. We 've stayed at Logis hotels before - they are all different but good, and this was no exception.
  : Nothing.

Good
Traveller Type: Traveling as Couple
  : typical chalet, good size room and a swimming pool
  : the hotel was very hot due to the old fashioned heating system.

Very Good
Traveller Type:
  : great restaurant

Wonderful
Traveller Type: Traveling as Couple
  : The breakfast buffet was superb. The room was excellent and the hotel very comfortable indeed.
  : There was nothing that we did not like but we would have preferred a safe in our room.

Poor
Traveller Type: Family with Young Children
  : Warm recepction.
  : We opted for the family (2 small kids, aged 9 and 11) accommodation package with dinner and breakfast included. Unfortunately, the family dinner menu was preset without prior communication, leaving us unable to alter the courses. The fish served to our kids was not only overcooked but also blackened on one side, which appeared to be an attempt to conceal it by serving it black side down. When we raised this concern with the manager, they brushed it off, claiming it was normal due to cooking on a hot pan. Really?!? However, one side being blackened (and the taste of it) seemed far from acceptable. Additionally, the entire dinner ordeal took an exhausting 2.5 hours, during which it felt like other guests were prioritized over us, despite our two small kids. One other family with 3 smaller kids decided to take their meal in the room instead of the restaurant.Furthermore, despite our polite request made during check-in for a breakfast-to-go package for our kids so we could depart early at 7:00 a.m., we were informed after (that!!!) dinner that no such option existed, and there would be no refund. This was because breakfast service started at 7:30 a.m., and we couldn't leave before if we wanted breakfast. We left anyway (without us or kids having breakfast) !!!!! This lack of flexibility, especially for a family with young children, was truly disappointing and unbelievable.Overall, the experience was far from family-friendly and lacked any semblance of flexibility. I am requesting a refund as this has been one of the worst stays I've had in years, and I consider myself a frequent traveler.

Wonderful
Traveller Type:
  : breakfast
  : room got very hot

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Having 2 meals included was life saving as the place is quite isolated. The hosts made an effort to accommodate our meal preferences, the food was good quality and the ambience of the place was cosy and family friendly.
  : Our rooms on the top floor (attic) were small but had charm.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : Welcoming staff, good breakfast, nice location