Center Parcs Park De Haan

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Business Traveler
  : The breakfast had good croissants, sometimes good cheese, but overall nothing to write home about. The cottage layout was a fun idea, and nice being on spread out grounds with a great pool for the kids.
  : Staff were tremendously unfriendly and unwelcoming (except for one older gentleman who worked in the restaurants). From telling a colleague she shouldn't take water (after being instructed to take our own water at meals) to telling my mom to take a bus to the city to get change for the washing machines, overall we felt very little hospitality.

Wonderful
Traveller Type: Family with Young Children
  : Very nice houses. Great infrastructure.
  : Beach quite far away and actually it was forbidden to swimm there.

Wonderful
Traveller Type: Business Traveler
  : We liked the house and the pool and the restaurant.
  : There were dogs hair on the sofa in the house. That was really disgusting.

Wonderful
Traveller Type: Traveling as Couple
  : The pool complex is excellent, including slides.jacuzzi and wave pool with lazy river.
  : Nothing

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : The clear advantage in staying here was access to Aqua Mundo & jungle gym next door. The bike hire also worked very well.
  : Where this resort fails is in customer service and quality, From the very abrupt check-in onwards. At check in, we were not given a map or explained how to find the accommodation. The reception is only open twice a week. Importantly, this means no one is around after hours in case of emergencies or to help with noise (there were people partying until 2am). After two calls to customer service and back to check in I was finally told that we could get no access to the app to make bookings as we had booked through booking.com. This meant going to a self-service booth every time i wanted to make a booking. The activities advertised were misleading: almost all activities have additional costs,. The archery was overbooked so we spent half the time waiting, laser tag was cancelled 10 mins before but good when rebooked. The water sports advertised are simply nowhere to be found; no one could tell me where to hire a SUP, or even which beach to go to - so why advertise these as being offered? The accommodation - it was not clearly explained as to what's in there and what's not ahead of time. For a premium cottage, there was no air-conditioning & the heater was set to 24 degrees without being able to switch it off in summer. There are no garbage bags, 1 roll of toilet paper, no soap, no dish clothes etc. Some services just don't work well. It's advertised you can get pizzas delivered to your room, but it took 4 attempts to finally be advised how to get take away. There are not enough safety considerations for aqua mundo. I fractured my arm falling down stairs with no handrail, no TRAINED first aid people on site, no one supervising rapids at the beginning to ensure safe distances between people, toddlers who cannot swim allowed on bigger rides. No one checked in on me to ask about my arm, no one helped me to get back from hospital. when i asked about calling a cab the next morning, they told me I should have been more prepared.

Good
Traveller Type: Family with Young Children
  : detached property with plenty open space and built in BBQ. large FF and comfortable beds.
  : rather a long walk to unpack from vehicle. small kitchen and very narrow stairway to bedrooms.no chopping board or proper food preparation facilities.

Good
Traveller Type: Family with Young Children
  : Location of site and villa was close to amenaties and the use of the sauna was great.
  : The bedroom facilities, in particular the wardrobe space/cupboards was very poorly designed and left minimal space to put clothes etc. There was a lot of wasted space next to sauna room and the bedroom itself which could have been planned better. The TV monitor could have also been located elsewhere. the cottage overall was lovely but it would have been nice to have enough space to put our clothes somewhere.