Embassy Suites by Hilton Chicago North Shore Deerfield

Very Good
Traveller Type: solo traveller

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : All staff were absolutely the best. Management texted me shortly after we checked into our suite to see if we were comfortable and texted again the next day as well. The pool and hot tub were nice and the breakfast had a very big selection. Love the glass elevators and extra security measures taken to get onto guest floors. This hotel has an amazingly spacious lounge/common area and is a great value for the money. Offers a free drink every night for evening reception as well.
  : The room was very warm and took a long time to get to a comfortable level after turning the ac up as high as it would go. The carpeting had some stains and we didn't have any blankets or pillows for the sofa bed but we got some promptly after asking. There was hair in the bathtub when we first arrived and we got a replacement pillow case for one bed due to finding a lipstick stain. Everything else smelled and looked clean.

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: solo traveller
  : terrific location near the botanical gardens

Wonderful
Traveller Type: family with young children
  : Everything

Wonderful
Traveller Type: young couple
  : Excellent breakfast, very busy but the attentive staff were excellent suite size very good ( as expected) big free car park
  : Manager’s Reception only allowed two small complimentary drinks and the server wasn’t very friendly.

Poor
Traveller Type: family with young children
  : The staff was so kind.
  : There was .25 inch hair ALL over the toilet and the Sofa bed. Clearly the room was never cleaned. There were tons of kids running all around playing in the elevators and halls for most of the night. I feel sorry for the staff and other guests.

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: solo traveller