Use Of Cleaning Chemicals That Are Effective Against Coronavirus
Guest Accommodation Sealed After Cleaning
Property Cleaned By Professional Cleaning Companies
Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
Guest Accommodation Disinfected Between Stays
Entertainment & Family Services
Food & Drink
Food & drink safety
Physical Distancing In Dining Areas
All Plates, Cutlery, Glasses, And Other Tableware Sanitized
Delivered Food Covered Securely
Food Can Be Delivered To Guest Accommodation
Front Desk Services
24-hour Front Desk
ATM On Site
WiFi In All Areas
Parking On Site
Designated Smoking Area
Facilities For Disabled Guests
Physical Distancing Rules Followed
Mobile App For Room Service
Cashless Payment Available
Screens Or Physical Barriers Between Staff And Guests In Appropriate Areas
Pool and Spa
Safety & security
Access To Healthcare Professionals
Staff Follow All Safety Protocols As Directed By Local Authorities
First Aid Kits Available
Thermometers For Guests Provided By Property
Hand Sanitizer In Guest Accommodation And Common Areas
Face Masks For Guests Available
Process In Place To Check Health Of Guests
Airport Shuttle (additional Charge)
Groups When booking more than 9 rooms, different policies and additional supplements may apply.
Internet WiFi is available in all areas and is free of charge.
Parking Free private parking is possible on site (reservation is not needed).
Pets Pets are not allowed.
Children and extra bed policy Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 11 years old stay for AED 245 per person per night when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Palace Downtown FAQs
What are the hotel policies for check-in and check-out time? Check-in begins at 15:00 and check-out can be done until 24:00.
What eating options are available at the property? Guests can enjoy Restaurant, Bar, Room service.
Do the hotel offers any business services? Yes, hotel offers Meeting/Banquet facilities, Business center, Fax/Photocopying.