Hilton Garden Inn Minneapolis/Eden Prairie

Poor
Traveller Type: young couple
  : Location overall was easy enough to get to and was only a ten minute drive from the location of the event that we attended, which was nice.
  : Honestly, it was filled with several disappointments. The hot tub was roped off and under repair. The fridge in the room was plugged in but didn't actually work at all. The water pressure was really light in our shower/bath and the temperature got to luke warm at the warmest. A couple of lesser things were that they moved our room to a different one to be further removed from a hockey team that was staying the weekend, which was fine. The way she described it was that we would be on the backside of the hotel so that we would have a nice wooded view out the window and away from the traffic sounds. We were actually on the opposite side, so our view was the highway. Not a deal breaker by any means, but we were just informed incorrectly. The TV was very underwhelming, too, when compared to what I've seen consistently at other hotels. It was really quite small and a bit older. Again, it's a lesser thing, but still something to add the list of disappointments.

Pleasant
Traveller Type: young couple

Good
Traveller Type: young couple
  : The location and breakfast are fine.
  : The room refrigerator was broken. No fan in the bathroom and the bathroom door cannot be propped open, so it gets cold. The TV needs to be updated for streaming!

Very Poor
Traveller Type: young couple
  : NOTHING. I will NEVER use Bookings.com again. They overbooked us and upon arrival they explained what happened. Offered no solution or alternative. Me an my wife had to make other reservations.
  : NOTHING. I will NEVER use Bookings.com again. They overbooked us and upon arrival they explained what happened. Offered no solution or alternative. Me an my wife had to make other reservations.

Good
Traveller Type: family with young children