Edgartown Commons

Very Good
Traveller Type:
  : The property was nice and clean. Staff was accommodating

Very Good
Traveller Type: Traveling as Couple
  : Location. Easy layout. Ample space for a couple
  : Mold smell. Noisy AC

Very Good
Traveller Type: Family with Young Children
  : The location was excellent! A nice place! Clean and a safe feeling. The pool was nice. Having the beach chairs and pools, late checkout and parking
  : I would say the interactions with one of front office staff, or the property manager on site. Because this was our first time coming to this location, we made two calls to ask questions or get more details and it just appeared that asking any questions to talk to a live human being, disrupted their day, it didnt make you feel very welcoming and one day I went to the front office to ask about the towel process and how do you get new towels and where exactly do you place the laundry bag for the service to pick it up. Each time I asked questions I felt insulted and as if I was bothering her to ask clarifying questions so that I could understand the process of where to place trash or have towels picked up or just basic things. I needed to know. This was the only reason i asked I need a little more clarity. But, we were apprehensive about coming and staying at the property or even calling with questions especially when ( J) she kept referencing me to the website. However After we spoke that day she did apologize because my response was I recognize your voice meaning everyone else was accommodating over the phone or in person, For example Katie was welcoming and responsive. But with the initial interactions made me question where we were we going, especially when I called to get more information before arriving,I think its important that you understand regardless of the information that is on the website there are times when guest will have questions and its OK to answer them pleasantly would be my suggestion. Especially, when you say its your firt timeAdditional comments are flags there is also a light that is out on the path directly in front of the 21 unit. I pointed it out to the ground staff as well as housekeeping, but no one change the lights or checked on the fixture. It is extremely dark walking to the condo so we had to make every effort to keep the outside light on to light our path.

Wonderful
Traveller Type: Business Traveler
  : It had a great location, the staff was very helpful.
  : Nothing

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Comfy. Well furnished. Spacious.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : The queen size bed in our unit was a bit hard.

Wonderful
Traveller Type: Traveling as Couple
  : Great location, clean and comfortable.