Tru By Hilton Fort Wayne

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: with friends

Good
Traveller Type: family with young children
  : We liked the location, and the updated look to it. The furniture in the breakfast and lobby area were fun and inviting. We appreciated the quick response when we reported a mess in an elevator.
  : The cleanliness of the place could have been better. There were bandaids left in the pool area from Saturday morning to Sunday. We reported them and thought they would be cleaned up. There were not towels available Saturday in the pool area until after 10am. Breakfast quality was not the best. The scrambled eggs were wet both days we were there. The pancakes are a great idea. They took a while to make and were hard to figure out how to get started. There was not much assistance when we were struggling to figure out how to make them. The staff told us it was out of batter, however, we continued to have a difficult time. Another guest became frustrated and asked to go ahead of us because they were running late. We let them, however, it was quite a wait. The process was not convenient and we were not given support in figuring out how to make it work. We figured it out on our own.

Pleasant
Traveller Type: family with young children
  : Rooms and staff were great
  : I didn’t like the pet charge, I didn’t know about it beforehand. I just saw it was pet friendly and didn’t expect a charge in addition to room fee

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : The staff was very helpful.
  : The room This is the 2nd. You see we stayed because I have a dog but a lot of light entered the room (because the curtains are plastic and DO NOT cover the entire window, they are ONLY decoration!) You can hear a LOT of noise from the other rooms and the floors They feel and are VERY dirty.

Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: young couple
  : Check in was fast and friendly. The choice on the breakfast buffet was limited but what was available was of good quality. Convenient and free parking. The room was clean.
  : This hotel can be described as a 'cheap and cheerful' hotel and is comparable to the Ibis Hotels in France and general budget hotels of Europe only the price is not a comparable budget price. I find the association with the name Hilton to be misleading. The room was on the small side, with no in-room coffee making facilities. Due to the paper thin walls we were woken in the small hours with people in the next room thoroughly and loudly enjoying the joys of the flesh. We weren't too thrilled on being unwilling Voyeurists tho I guess thats beyond the hotels control.