Hampton Inn & Suites Fort Worth-West-I-30

Very Good
Traveller Type: solo traveller

Poor
Traveller Type: family with young children
  : The location, being right by the highway was convenient.
  : The staff were not at all inviting. Very short and to the point, without even a smile on their faces. As far as the room, the beds were like rocks.. very uncomfortable and the pillows flattened by morning. The floor in the bathroom was not cleaned, looked like something brown spilled in there?? Don’t even want to try to imagine what something brown spilled on the bathroom floor might be. The bathroom toilet had zero pressure. We have 2 adults and 3 kids sleeping with us, and bought a king size bed with a sofa bed, and weren’t even provide enough pillows or blankets for 5 guests? When we asked for an extra pillow and blanket, we were told there wasn’t anymore, and the front desk attendant was not kind about it, not to mention. My husband also had to stand at the front desk for 5+ min before anyone even addressed him, the attendant sat in the back the whole time, knowing he was standing there. Will not be staying there again.

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : The hotel itself seems great! The staff was very friendly and they helped us get situated quickly. We didn't have any specific problems with the room other than the room we booked we realized was not large enough for our whole family which gave us a reason to book at another hotel.
  : The area where this hotel had many people sleeping outside and smoking weed at a bus stop. When we arrived there was an individual that came from the bus stop and looked at our car as we were heading into the hotel, maybe deciding if there was anything worth stealing. Our kids were also very sad that the pool was closed.

Disappointing
Traveller Type: review category business travellers
  : Not much
  : *only 2 towels for a 2 night stay for 2 people *barn door to bathroom fell off in the afternoon, called front desk -they said no maintenence people till morning *only one small trash can *room faced gas station, heard motorcycles ALL night long. Hotel outside lights were bright inside our window ALL night long.

Very Good
Traveller Type: solo traveller

Very Good
Traveller Type: family with young children
  : I thought breakfast was very good. This is the first hotel I've stayed at that offered bacon! I stayed 2 nights, sausage the first morning and BACON the second, I was pleased
  : My daughter and I were stuck in an elevator for about 3 or 4, which scared my daughter and gave her a little anxiety about the elevators.

Wonderful
Traveller Type: family with young children
  : Breakfast
  : The room was to hot, the door to go into the pool was hard to open. No towel on the pool area. Also there were people coming in thru the pool doors. The pool had to much chlorine.

Very Good
Traveller Type: young couple

Good
Traveller Type: family with young children
  : Nice location, clean room. Friendly staff.
  : The room wasn’t ready for over an hour and a half after check in, due to staffing issues. The soap dispensers in the bathroom were empty.