INNSiDE by Meliá Frankfurt Ostend

Wonderful
Traveller Type: Traveling as Couple
  : Great location, friendly staff, a very good breakfast, clean
  : Did not accept prts

Wonderful
Traveller Type: Business Traveler
  : Very nice modern business hotel, all in white, everything freshly renovated, modern style, materials, technology. Very good stable WiF. Large room with an excellent king size bed. Toilet is seperate to large bath room, good shower, good water pressure, rain shower. The room had a wooden floor and was superbly cleaned. Modern and new furniture in the room, very attractive lighting concept. Breakfast was standard;: good but unspectacular. Hotel has a good parking garage, which requires prior reservation. Modern and super clean Sauna where towels and bath robes are provided. Hotel Gym has high end equipment. Hotel is located in Frankfurt East with immediate and easy access to the wide public transport system.
  : There was nothing woth mentioning that the hotel could do tlo be better.

Very Good
Traveller Type: Business Traveler
  : Nice rooms, relatively clean. If you need to do business around Ostend its a great location
  : The staff treated me horriblyso arrogant. I will never return there. Strange why receptionists think its ok to treat their guests badly for no reason at all

Very Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Business Traveler
  : Location is great - tram, supermarket & pharmacy nearby. Room interior design is modern. Multiple drinks option in the fridge for free.
  : For a 4-star hotel, I:1. Was so shocked that I am required to take the huge ironing board & iron from the concierge to my room on my own. All the hotels Ive been to will definitely send them to my room.2. Even if you ask for a double bed as a solo traveller, they will give you only 2 pillows & single size duvet, which is perplexing & unheard of 3. There is no kettle, no tea or coffee in your room. & to take the hot water from the restaurant is such a hassle (they give a mug of hot water & I am not allowed to prepare my food there)4. You cant double lock your room from inside, so the maintenance guy just came in to fix my sink without knocking5. Tv shuts down on its own after a while, multiple times6. No laundry service, no toiletries unless asked

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:
  : everything is new and complete. Close to many shops.
  : no

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Nice overall experience. Nothing that stands out but no complaints.
  : The breakfast was quite bland. No cooked meats in hot food, no Nutella for bread & coffee machines constantly needing assistance were the main little improvements that were remarked on by our group.